Alright, I might be making this more difficult than it is, but here goes:
I've currently got a script which will take the number from one field
(ticket_UserID) and a number which is randomly generated (R = CLng (10000 *
Rnd)) and takes the first 4 from the ticket_UserID and the last of the R to
make an 8 digit number. Well now, I want to do the same but not randomly
generated.

I want to add the UserID to an incremental number so I have a logical
tracking method for the tickets entered. Below is what I've got.. hope
someone can !

user_details=split(request("ticket_userid") ,"/")
rs.Open "select * from tickets where ticket_id=0" , connStr, 2, 2
rs.AddNew
rs("ticket_userID") = user_details(0)
rs("ticket_staff") = "N/A"
rs("ticket_unread") = 0
rs("ticket_origin") = "web"
user_details=split(request("ticket_userID") ,"/")
Randomize
R = CLng(10000 * Rnd)
ticketid=user_details(0) & cstr(R)
user_name=user_details(1)

On Oct 3, 7:00 am, Corey Forman
<CoreyFor...@discussions.microsoft.com> wrote:
> Alright, I might be making this more difficult than it is, but here goes:
> I've currently got a script which will take the number from one field
> (ticket_UserID) and a number which is randomly generated (R = CLng (10000 *
> Rnd)) and takes the first 4 from the ticket_UserID and the last of the R to
> make an 8 digit number. Well now, I want to do the same but not randomly
> generated.
>
> I want to add the UserID to an incremental number so I have a logical
> tracking method for the tickets entered. Below is what I've got.. hope
> someone can !
>
> user_details=split(request("ticket_userid") ,"/")
> rs.Open "select * from tickets where ticket_id=0" , connStr, 2, 2
> rs.AddNew
> rs("ticket_userID") = user_details(0)
> rs("ticket_staff") = "N/A"
> rs("ticket_unread") = 0
> rs("ticket_origin") = "web"
> user_details=split(request("ticket_userID") ,"/")
> Randomize
> R = CLng(10000 * Rnd)
> ticketid=user_details(0) & cstr(R)
> user_name=user_details(1)

Why not have the userid as it's own field, and use an autonumber for
the ticketid field in another table?


table1: (userinfo), userid, firstname, lastname, etc
table2: (ticket info) userid, ticket_userid, ticket_staff, ticket.....

you can join the two tables if need to return the results in a full
query

-J
www.pooradmin.com

This might make more sense and simplify. I put this in a new post by mistake

I'm trying to set a variable to a call of ticket_ID from table tickets of the
most recent ID. Basically I want to call the most recent number in the column
ticket_ID and add 1000 to it to make a 4 digit #. What I've got is this:

user_details=split(request("ticket_userID") ,"/")
Q=request("ticket_id")
R = (1000 + Q)
ticketid=user_details(0) & cstr(R)
user_name=user_details(1)

This (plus more before) makes the 4 digit user ID combine with the 4 digit
number (which I need to be incremental, not random) to make an 8 digit
ticket number which makes the ticket origins easy to trace, and allows me to
keep track of the number of tickets created. Any ideas on how to make it
simple? The ticket_ID field is AutoNumbered right now so it's going up
incrementally, I just want to add 1000 to that and user that equation as R.
I'm stumped.


"pooradmin" wrote:

>
> Why not have the userid as it's own field, and use an autonumber for
> the ticketid field in another table?
>
>
> table1: (userinfo), userid, firstname, lastname, etc
> table2: (ticket info) userid, ticket_userid, ticket_staff, ticket.....
>
> you can join the two tables if need to return the results in a full
> query
>
> -J
> www.pooradmin.com
>
>
>