(cross-post added to an SQL NG)
"DaveAllen" <DaveAllen@discussions.microsoft.com> wrote in message
news:7ED214A4-D059-4F47-9A67-0ECB8D66B410@microsoft.com...
> Hi All,
>
> Windows Update wants to install the (KB 921896) but always fails to do so.
> The 'Review Update History' has the Error Code: 0x534. WU has attempted 11
> times without success to install this. I have searched the discussion group
> for the failure number 0x534 nor the one in the Summary.txt file (1332).


<cmd_output>
F:\>set /a c = 0x534
1332
F:\>net msg %c%

No mapping between account names and security IDs was done.
</cmd_output>

It may be significant to know if the account the update is being installed under
is the same as the account which did the initial install of the product?
Otherwise perhaps you should uninstall the product and reinstall both it and
the update under the same account?


>
> This is a new PC with WinXPSP2, MSOffice 2007 and various other pieces of
> software installed.
>
> The file 'C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix.log' contains:
....

Errors? Do you have access to another system which has installed this update
more successfully? Perhaps it would show whether the following messages
were significant?

<extracts>
> 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for product instance : C:\Program Files\Microsoft SQL
> Server\90\Tools\\Binn\SQLServr.exe

> 07/07/2007 10:01:24.234 Registry: Opened registry key "System\CurrentControlSet\Control\Session Manager"
> 07/07/2007 10:01:24.265 Registry: Cannot read registry key value "PendingFileRenameOperations"

> 07/07/2007 10:01:27.750 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> 07/07/2007 10:01:27.765 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer "
> 07/07/2007 10:01:27.781 Registry: Cannot read registry key value "Debug"
> 07/07/2007 10:03:10.890 EXE returned 1332: *** Shared String ID 131332 Not Found ***

(Etc.)
</extracts>

Does this update require a boot after it? Then. if PendingFileRenameRenameOperations
can't be written it could explain a repetitive aspect of your symptom, even without
an obvious error.

Did you find that MSI install log? Have you tried installing the update manually?
Perhaps then you could specify verbose logging and get even more information
than whatever it now contains?

Does 131332 mean anything to you? E.g. as some kind of user identification?

My only other idea would be that if those messages concerning registry access
are significant that you could get better clues about them, indeed better
information for all of these messages and whatever other diagnostics are
being captured, by running ProcMon during the install. E.g. that would give
you more detailed information about why the registry accesses were failing
and also interleave such registry accesses with the writes to the various
diagnostics files.

BTW posting in here about failures of just the installs (especially if they still
happen when an attempt is made to install an update manually),
is a bit like running down the street chasing a delivery truck
trying to ask a question about your new appliance... <eg>

Cross-posting to an SQL NG for convenience.


Good luck

Robert Aldwinckle
---


> 07/07/2007 10:01:21.250
> ================================================== ==============================
> 07/07/2007 10:01:21.359 Hotfix package launched
> 07/07/2007 10:01:21.421 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:21.453 Registry: Read registry key value "CommonFilesDir",
> string value = C:\Program Files\Common Files
> 07/07/2007 10:01:21.468 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:21.484 Registry: Read registry key value "ProgramFilesDir",
> string value = C:\Program Files
> 07/07/2007 10:01:21.484 Local Computer:
> 07/07/2007 10:01:21.515 Target Details: ECHIUM
> 07/07/2007 10:01:21.578 commonfilesdir = C:\Program Files\Common Files
> 07/07/2007 10:01:21.734 lcidsupportdir =
> c:\7dbba67ef7afb366b80bd77806cd\1033
> 07/07/2007 10:01:21.765 programfilesdir = C:\Program Files
> 07/07/2007 10:01:21.781 programfilesdir_wow = C:\Program Files
> 07/07/2007 10:01:21.781 supportdir = c:\7dbba67ef7afb366b80bd77806cd
> 07/07/2007 10:01:21.796 supportdirlocal = c:\7dbba67ef7afb366b80bd77806cd
> 07/07/2007 10:01:21.796 windir = C:\WINDOWS
> 07/07/2007 10:01:21.812 winsysdir = C:\WINDOWS\system32
> 07/07/2007 10:01:21.812 winsysdir_wow = C:\WINDOWS\SysWOW64
> 07/07/2007 10:01:21.828
> 07/07/2007 10:01:21.828 Enumerating applicable products for this patch
> 07/07/2007 10:01:21.843 Found SQL 2005 Express product definition
> 07/07/2007 10:01:22.281 Enumeration: Determining QFE level for product
> instance MSSMLBIZ
> 07/07/2007 10:01:22.312 Enumeration: Associated hotfix build information not
> found for the following file: c:\Program Files\Microsoft SQL
> Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> 07/07/2007 10:01:22.343 Enumeration: Found following QFE level for product
> instance MSSMLBIZ: 2047
> 07/07/2007 10:01:22.343 Enumeration: Determining GDR branching Hotfix for
> product instance MSSMLBIZ
> 07/07/2007 10:01:22.359 Enumeration: Associated hotfix build information not
> found for the following file: c:\Program Files\Microsoft SQL
> Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> 07/07/2007 10:01:22.406 Enumeration: No GDR branch Hotfix found for product
> instance MSSMLBIZ
> 07/07/2007 10:01:22.421 Enumeration: Determining QFE level for product
> instance SQLEXPRESS
> 07/07/2007 10:01:22.421 Enumeration: Associated hotfix build information not
> found for the following file: C:\Program Files\Microsoft SQL
> Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> 07/07/2007 10:01:22.468 Enumeration: Found following QFE level for product
> instance SQLEXPRESS: 3042
> 07/07/2007 10:01:22.484 Enumeration: Determining GDR branching Hotfix for
> product instance SQLEXPRESS
> 07/07/2007 10:01:22.500 Enumeration: Associated hotfix build information not
> found for the following file: C:\Program Files\Microsoft SQL
> Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> 07/07/2007 10:01:22.546 Enumeration: No GDR branch Hotfix found for product
> instance SQLEXPRESS
> 07/07/2007 10:01:22.578 Enumeration: Determining QFE level for product
> instance
> 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for
> product instance : C:\Program Files\Microsoft SQL
> Server\90\Tools\\Binn\SQLServr.exe
> 07/07/2007 10:01:22.703 Enumeration: Determining GDR branching Hotfix for
> product instance
> 07/07/2007 10:01:22.718 Enumeration: Cannot find following key file for
> product instance : C:\Program Files\Microsoft SQL
> Server\90\Tools\\Binn\SQLServr.exe
> 07/07/2007 10:01:22.718 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:22.734 Registry: Read registry key value "CommonFilesDir",
> string value = C:\Program Files\Common Files
> 07/07/2007 10:01:22.734 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:22.750 Registry: Read registry key value "ProgramFilesDir",
> string value = C:\Program Files
> 07/07/2007 10:01:22.765 Product discovery completed during the install
> process for MSSMLBIZ
> 07/07/2007 10:01:22.765 SP Level check completed during the install process
> for MSSMLBIZ
> 07/07/2007 10:01:22.781 Product language check completed during the install
> process for MSSMLBIZ
> 07/07/2007 10:01:22.781 Product version check completed during the install
> process for MSSMLBIZ
> 07/07/2007 10:01:22.796 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:22.796 Registry: Read registry key value "CommonFilesDir",
> string value = C:\Program Files\Common Files
> 07/07/2007 10:01:22.812 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:22.812 Registry: Read registry key value "ProgramFilesDir",
> string value = C:\Program Files
> 07/07/2007 10:01:22.828 Product discovery completed during the install
> process for SQLEXPRESS
> 07/07/2007 10:01:22.828 SP Level check completed during the install process
> for SQLEXPRESS
> 07/07/2007 10:01:22.843 Product language check completed during the install
> process for SQLEXPRESS
> 07/07/2007 10:01:22.843 Product version check completed during the install
> process for SQLEXPRESS
> 07/07/2007 10:01:22.859 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:22.859 Registry: Read registry key value "CommonFilesDir",
> string value = C:\Program Files\Common Files
> 07/07/2007 10:01:22.875 Registry: Opened registry key
> "SOFTWARE\Microsoft\Windows\CurrentVersion"
> 07/07/2007 10:01:22.890 Registry: Read registry key value "ProgramFilesDir",
> string value = C:\Program Files
> 07/07/2007 10:01:22.890 Product discovery completed during the install
> process for SQLExpress
> 07/07/2007 10:01:22.906 SP Level check completed during the install process
> for SQLExpress
> 07/07/2007 10:01:22.906 Product language check completed during the install
> process for SQLExpress
> 07/07/2007 10:01:22.921 Product version check completed during the install
> process for SQLExpress
> 07/07/2007 10:01:22.921 Command-line instance name check completed during
> the install process
> 07/07/2007 10:01:22.937 SKU check completed during the install process for
> MSSMLBIZ
> 07/07/2007 10:01:22.937 SKU check completed during the install process for
> SQLEXPRESS
> 07/07/2007 10:01:22.953 SKU check completed during the install process for
> SQLExpress
> 07/07/2007 10:01:22.953 Baseline build check completed during the
> installation process for MSSMLBIZ
> 07/07/2007 10:01:22.968 Baseline build check completed during the
> installation process for SQLExpress
> 07/07/2007 10:01:22.968 Baseline build check completed during the install
> process
> 07/07/2007 10:01:22.984 Product Enumeration Results:
> 07/07/2007 10:01:22.984 INF File Name:
> c:\7dbba67ef7afb366b80bd77806cd\HotFixExpress.inf
> 07/07/2007 10:01:23.000 baselinebuild = 1399
> 07/07/2007 10:01:23.015 build = 3042
> 07/07/2007 10:01:23.015 description = Express Database Services
> 07/07/2007 10:01:23.031 details = Service Pack for the SQL Server database
> engine, and the tools for managing relational and XML data, Replication, and
> Full-Text Search.
> 07/07/2007 10:01:23.031 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL
> Server\90\Setup Bootstrap\LOG\Hotfix
> 07/07/2007 10:01:23.046 kbarticle = KB921896
> 07/07/2007 10:01:23.046 kbarticlehyperlink =
> http://support.microsoft.com/?kbid=921896
> 07/07/2007 10:01:23.062 lcid = 1033
> 07/07/2007 10:01:23.062 legalproductname = SQL Server Express Database
> Services 2005
> 07/07/2007 10:01:23.078 machinetype = x86
> 07/07/2007 10:01:23.078 package = HotFixExpress
> 07/07/2007 10:01:23.093 packagetype = SP
> 07/07/2007 10:01:23.093 productname = SQL9Express
> 07/07/2007 10:01:23.109 relatedlinks =
> <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
> 07/07/2007 10:01:23.125 servicepackname = Microsoft SQL Server 2005
> Service Pack 2 Setup
> 07/07/2007 10:01:23.125 sku = EXPRESS
> 07/07/2007 10:01:23.140 splevel = 2
> 07/07/2007 10:01:23.140 sqlutility = sqlcmd.exe
> 07/07/2007 10:01:23.156 supportdir = c:\7dbba67ef7afb366b80bd77806cd
> 07/07/2007 10:01:23.156 validateauthentication = true
> 07/07/2007 10:01:23.171 version = 9
> 07/07/2007 10:01:23.171
> 07/07/2007 10:01:23.187 File Group Details: EXE
> 07/07/2007 10:01:23.187 parameters = INSTANCENAME=<NAME>
> 07/07/2007 10:01:23.203 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
> 07/07/2007 10:01:23.203 File Details: SQLEXPR.EXE
> 07/07/2007 10:01:23.218
> 07/07/2007 10:01:23.218 Instance Details: MSSMLBIZ
> 07/07/2007 10:01:23.234 associatedhotfixbuild = 0
> 07/07/2007 10:01:23.250 clustername =
> 07/07/2007 10:01:23.250 features =
> SQL_Data_Files,SQL_Engine,SQL_SharedTools
> 07/07/2007 10:01:23.265 fullversion = 2005.090.2047.00
> 07/07/2007 10:01:23.265 hiveregpath = Software\Microsoft\Microsoft SQL
> Server\MSSQL.1
> 07/07/2007 10:01:23.281 id = MSSQL.1
> 07/07/2007 10:01:23.281 installsqldatadir = c:\Program Files\Microsoft
> SQL Server\MSSQL.1\MSSQL
> 07/07/2007 10:01:23.296 installsqldir = c:\Program Files\Microsoft SQL
> Server\MSSQL.1\MSSQL
> 07/07/2007 10:01:23.296 lcid = 1033
> 07/07/2007 10:01:23.312 name = MSSMLBIZ
> 07/07/2007 10:01:23.312 productcode =
> {2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
> 07/07/2007 10:01:23.328 qfelevel = 2047
> 07/07/2007 10:01:23.328 servicename = MSSQL$MSSMLBIZ
> 07/07/2007 10:01:23.343 sku = EXPRESS
> 07/07/2007 10:01:23.343 sp = 1
> 07/07/2007 10:01:23.359 type = SQL Server Standalone Product
> 07/07/2007 10:01:23.375 vermajbld = 2047
> 07/07/2007 10:01:23.375 version = 9
> 07/07/2007 10:01:23.390
> 07/07/2007 10:01:23.390 Instance Details: SQLEXPRESS
> 07/07/2007 10:01:23.406 associatedhotfixbuild = 1520
> 07/07/2007 10:01:23.406 clustername =
> 07/07/2007 10:01:23.421 features =
> SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_Shar edTools
> 07/07/2007 10:01:23.421 fullversion = 2005.090.3042.00
> 07/07/2007 10:01:23.437 hiveregpath = Software\Microsoft\Microsoft SQL
> Server\MSSQL.2
> 07/07/2007 10:01:23.437 id = MSSQL.2
> 07/07/2007 10:01:23.453 installsqldatadir = c:\Program Files\Microsoft
> SQL Server\MSSQL.2\MSSQL
> 07/07/2007 10:01:23.453 installsqldir = C:\Program Files\Microsoft SQL
> Server\MSSQL.2\MSSQL
> 07/07/2007 10:01:23.468 lcid = 1033
> 07/07/2007 10:01:23.468 name = SQLEXPRESS
> 07/07/2007 10:01:23.484 productcode =
> {6DEF11C0-35FF-4160-A543-FDD336C4DAE5}
> 07/07/2007 10:01:23.500 qfelevel = 3042
> 07/07/2007 10:01:23.500 servicename = MSSQL$SQLEXPRESS
> 07/07/2007 10:01:23.515 sku = EXPRESS
> 07/07/2007 10:01:23.515 sp = 2
> 07/07/2007 10:01:23.531 type = SQL Server Standalone Product
> 07/07/2007 10:01:23.531 vermajbld = 3042
> 07/07/2007 10:01:23.546 version = 9
> 07/07/2007 10:01:23.546
> 07/07/2007 10:01:23.562 Instance Details: SQLExpress
> 07/07/2007 10:01:23.671 associatedhotfixbuild = 1520
> 07/07/2007 10:01:23.687 clustername =
> 07/07/2007 10:01:23.687 expressrsstandalone = true
> 07/07/2007 10:01:23.703 features = Client_Components,Connectivity,SDK
> 07/07/2007 10:01:23.703 hiveregpath = Software\Microsoft\Microsoft SQL
> Server\90\Tools
> 07/07/2007 10:01:23.718 id =
> 07/07/2007 10:01:23.718 installsqldatadir =
> 07/07/2007 10:01:23.734 installsqldir = C:\Program Files\Microsoft SQL
> Server\90\Tools\
> 07/07/2007 10:01:23.734 lcid = 1033
> 07/07/2007 10:01:23.750 name =
> 07/07/2007 10:01:23.765 productcode =
> {2750B389-A2D2-4953-99CA-27C1F2A8E6FD}
> 07/07/2007 10:01:23.765 servicename = MSSQL$
> 07/07/2007 10:01:23.781 sku = EXPRESS
> 07/07/2007 10:01:23.781 sp = 2
> 07/07/2007 10:01:23.796 type = Tools Only
> 07/07/2007 10:01:23.796 vermajbld = 3042
> 07/07/2007 10:01:23.812 version = 9
> 07/07/2007 10:01:23.812
> 07/07/2007 10:01:23.828 Authenticating user using Windows Authentication
> 07/07/2007 10:01:23.828 SQL Service MSSQL$MSSMLBIZ was previously running,
> ready for authentication
> 07/07/2007 10:01:24.234 Registry: Opened registry key
> "System\CurrentControlSet\Control\Session Manager"
> 07/07/2007 10:01:24.265 Registry: Cannot read registry key value
> "PendingFileRenameOperations"
> 07/07/2007 10:01:24.281 Locked file: Checking for locked files
> 07/07/2007 10:01:24.296 Attempting to pause the 32 bit ngen queue
> 07/07/2007 10:01:24.921 Installing product: SQL9Express
> 07/07/2007 10:01:24.921 Installing instance: MSSMLBIZ
> 07/07/2007 10:01:24.937 Installing target: ECHIUM
> 07/07/2007 10:01:25.015 Validating database connections using Windows
> Authentication
> 07/07/2007 10:01:25.171 Pre-script database connection check was successful
> - proceeding with script execution
> 07/07/2007 10:01:25.421 Received list of RANU pid's
> 07/07/2007 10:01:25.468 Validating database connections using Windows
> Authentication
> 07/07/2007 10:01:25.578 Pre-script database connection check was successful
> - proceeding with script execution
> 07/07/2007 10:01:25.656 Stopping service: MSSQL$MSSMLBIZ
> 07/07/2007 10:01:27.687 Stopped service: MSSQL$MSSMLBIZ
> 07/07/2007 10:01:27.750 Installing file: SQLEXPR.EXE
> 07/07/2007 10:01:27.750 Copy Engine: Creating MSI install log file at:
> C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> 07/07/2007 10:01:27.765 Registry: Opened registry key
> "Software\Policies\Microsoft\Windows\Installer "
> 07/07/2007 10:01:27.781 Registry: Cannot read registry key value "Debug"
> 07/07/2007 10:03:10.890 EXE returned 1332: *** Shared String ID 131332 Not
> Found ***
> 07/07/2007 10:03:10.953 Registry: Opened registry key
> "Software\Policies\Microsoft\Windows\Installer "
> 07/07/2007 10:03:10.968 Registry: Cannot read registry key value "Debug"
> 07/07/2007 10:03:10.968 Copy Engine: Error, unable to install EXE file:
> c:\7dbba67ef7afb366b80bd77806cd\HotFixExpress\File s\SQLEXPR.EXE
> 07/07/2007 10:03:10.984 The following exception occurred: Unable to install
> Windows Installer MSI file Date: 07/07/2007 10:03:10.984 File:
> \depot\sqlvault\stable\setupmainl1\setup\sqlse\sql sedll\copyengine.cpp Line:
> 1653
> 07/07/2007 10:03:13.062 Watson: Param1 = Unknown
> 07/07/2007 10:03:13.109 Watson: Param2 = 0x534
> 07/07/2007 10:03:13.140 Watson: Param3 = Unknown
> 07/07/2007 10:03:13.156 Watson: Param4 = 0x534
> 07/07/2007 10:03:13.156 Watson: Param5 = copyengine.cpp@1653
> 07/07/2007 10:03:13.171 Watson: Param6 = Unknown
> 07/07/2007 10:03:13.187 Watson: Param7 = SQL9Express
> 07/07/2007 10:03:13.187 Watson: Param8 = @
> 07/07/2007 10:03:13.203 Watson: Param9 = x86
> 07/07/2007 10:03:13.218 Watson: Param10 = 3042
> 07/07/2007 10:03:13.218 Installed product: SQL9Express
> 07/07/2007 10:03:13.234 Installing product: SQL9Express
> 07/07/2007 10:03:13.234 Installing instance: SQLExpress
> 07/07/2007 10:03:13.250 Installing target: ECHIUM
> 07/07/2007 10:03:13.250 Installing file: SQLEXPR.EXE
> 07/07/2007 10:03:13.265 Copy Engine: Creating MSI install log file at:
> C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> 07/07/2007 10:03:13.265 Registry: Opened registry key
> "Software\Policies\Microsoft\Windows\Installer "
> 07/07/2007 10:03:13.281 Registry: Cannot read registry key value "Debug"
> 07/07/2007 10:03:43.453 EXE returned 0: The action completed successfully.
> 07/07/2007 10:03:43.546 Registry: Opened registry key
> "Software\Policies\Microsoft\Windows\Installer "
> 07/07/2007 10:03:43.562 Registry: Cannot read registry key value "Debug"
> 07/07/2007 10:03:43.703 Copy Engine: Installed file:
> c:\7dbba67ef7afb366b80bd77806cd\HotFixExpress\File s\SQLEXPR.EXE
> 07/07/2007 10:03:43.750 Installed target: ECHIUM
> 07/07/2007 10:03:44.281 Installed instance: SQLExpress
> 07/07/2007 10:03:44.343 Installed product: SQL9Express
> 07/07/2007 10:03:44.359 Hotfix package completed
> 07/07/2007 10:03:44.359 Attempting to continue the 32 bit ngen queue
>
> The file contains 'C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Summary.txt' :
> Cluster Installation: No
>
> ************************************************** ********************************
> Prerequisites Check & Status
> SQLSupport: Passed
>
> ************************************************** ********************************
> Products Detected Language Level Patch Level
> Platform Edition
> Express Database Services (MSSMLBIZ) ENU SP1 2005.090.2047.00
> x86 EXPRESS
> Express Database Services (SQLEXPRESS) ENU SP2 2005.090.3042.00
> x86 EXPRESS
> Express Database Services (SQLExpress) ENU SP2
> x86 EXPRESS
>
> ************************************************** ********************************
> Products Disqualified & Reason
> Product Reason
>
> ************************************************** ********************************
> Processes Locking Files
> Process Name Feature Type User Name
> PID
>
> ************************************************** ********************************
> Product Installation Status
> Product : Express Database Services (MSSMLBIZ)
> Product Version (Previous): 2047
> Product Version (Final) :
> Status : Failure
> Log File : C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
> Error Number : 1332
> Error Description : Unable to install Windows Installer MSI file
> ----------------------------------------------------------------------------------
> Product : Express Database Services (SQLEXPRESS)
> Product Version (Previous): 3042
> Product Version (Final) :
> Status : Not Selected
> Log File :
> SQL Express Features :
> SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_Shar edTools
> Error Number : 0
> Error Description :
> ----------------------------------------------------------------------------------
> Product : Express Database Services (SQLExpress)
> Product Version (Previous):
> Product Version (Final) : 3042
> Status : Success
> Log File : C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> SQL Express Features : Client_Components,Connectivity,SDK
> Error Number : 0
> Error Description :
> ----------------------------------------------------------------------------------
>
> ************************************************** ********************************
> Summary
> One or more products failed to install, see above for details
> Exit Code Returned: 1332
>
>
> Thanks in advance!
>
> --
> Dave Allen
> Software Consultant

Hi Robert,

Thanks for your detailed reply.

It's difficult to be certain of the history of the SQL Server product
installation - I don't know how it got installed.

My guess is that is was intalled with the OEM install of Office 2007 Prof
before the resealing of the PC. I notice that the Outlook 2007 can't connect
to the Business Contact Manager and I suspect that it is trying to use SQL
Server. If it was installed under Office 2007 then the account that installed
it will be different to the one I now use. Subsequently I installed Visual
Studio 2007 Prof. and again I'm not sure if that installed SQL Server or not.

I checked two other PCs which have SQL Server Express loaded, but they are
not calling for the Update KB 921896, so I am none the wiser from that. This
is the only PC I have access to with Office 2007 Prof. and with VS Prof.

The number 131332 is not significant to me.

If I uninstall SQL Server, I am not then sure of where to re-install it from
- Office, VS or downloaded from the VS Express page. Do you have a
recommendation to which I should use?

Cheers
--
Dave Allen
Software Consultant


"Robert Aldwinckle" wrote:

> (cross-post added to an SQL NG)
> "DaveAllen" <DaveAllen@discussions.microsoft.com> wrote in message
> news:7ED214A4-D059-4F47-9A67-0ECB8D66B410@microsoft.com...
> > Hi All,
> >
> > Windows Update wants to install the (KB 921896) but always fails to do so.
> > The 'Review Update History' has the Error Code: 0x534. WU has attempted 11
> > times without success to install this. I have searched the discussion group
> > for the failure number 0x534 nor the one in the Summary.txt file (1332).
>
>
> <cmd_output>
> F:\>set /a c = 0x534
> 1332
> F:\>net msg %c%
>
> No mapping between account names and security IDs was done.
> </cmd_output>
>
> It may be significant to know if the account the update is being installed under
> is the same as the account which did the initial install of the product?
> Otherwise perhaps you should uninstall the product and reinstall both it and
> the update under the same account?
>
>
> >
> > This is a new PC with WinXPSP2, MSOffice 2007 and various other pieces of
> > software installed.
> >
> > The file 'C:\Program Files\Microsoft SQL Server\90\Setup
> > Bootstrap\LOG\Hotfix.log' contains:
> ....
>
> Errors? Do you have access to another system which has installed this update
> more successfully? Perhaps it would show whether the following messages
> were significant?
>
> <extracts>
> > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for product instance : C:\Program Files\Microsoft SQL
> > Server\90\Tools\\Binn\SQLServr.exe
>
> > 07/07/2007 10:01:24.234 Registry: Opened registry key "System\CurrentControlSet\Control\Session Manager"
> > 07/07/2007 10:01:24.265 Registry: Cannot read registry key value "PendingFileRenameOperations"
>
> > 07/07/2007 10:01:27.750 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup
> > Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> > 07/07/2007 10:01:27.765 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer "
> > 07/07/2007 10:01:27.781 Registry: Cannot read registry key value "Debug"
> > 07/07/2007 10:03:10.890 EXE returned 1332: *** Shared String ID 131332 Not Found ***
>
> (Etc.)
> </extracts>
>
> Does this update require a boot after it? Then. if PendingFileRenameRenameOperations
> can't be written it could explain a repetitive aspect of your symptom, even without
> an obvious error.
>
> Did you find that MSI install log? Have you tried installing the update manually?
> Perhaps then you could specify verbose logging and get even more information
> than whatever it now contains?
>
> Does 131332 mean anything to you? E.g. as some kind of user identification?
>
> My only other idea would be that if those messages concerning registry access
> are significant that you could get better clues about them, indeed better
> information for all of these messages and whatever other diagnostics are
> being captured, by running ProcMon during the install. E.g. that would give
> you more detailed information about why the registry accesses were failing
> and also interleave such registry accesses with the writes to the various
> diagnostics files.
>
> BTW posting in here about failures of just the installs (especially if they still
> happen when an attempt is made to install an update manually),
> is a bit like running down the street chasing a delivery truck
> trying to ask a question about your new appliance... <eg>
>
> Cross-posting to an SQL NG for convenience.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
> > 07/07/2007 10:01:21.250
> > ================================================== ==============================
> > 07/07/2007 10:01:21.359 Hotfix package launched
> > 07/07/2007 10:01:21.421 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:21.453 Registry: Read registry key value "CommonFilesDir",
> > string value = C:\Program Files\Common Files
> > 07/07/2007 10:01:21.468 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:21.484 Registry: Read registry key value "ProgramFilesDir",
> > string value = C:\Program Files
> > 07/07/2007 10:01:21.484 Local Computer:
> > 07/07/2007 10:01:21.515 Target Details: ECHIUM
> > 07/07/2007 10:01:21.578 commonfilesdir = C:\Program Files\Common Files
> > 07/07/2007 10:01:21.734 lcidsupportdir =
> > c:\7dbba67ef7afb366b80bd77806cd\1033
> > 07/07/2007 10:01:21.765 programfilesdir = C:\Program Files
> > 07/07/2007 10:01:21.781 programfilesdir_wow = C:\Program Files
> > 07/07/2007 10:01:21.781 supportdir = c:\7dbba67ef7afb366b80bd77806cd
> > 07/07/2007 10:01:21.796 supportdirlocal = c:\7dbba67ef7afb366b80bd77806cd
> > 07/07/2007 10:01:21.796 windir = C:\WINDOWS
> > 07/07/2007 10:01:21.812 winsysdir = C:\WINDOWS\system32
> > 07/07/2007 10:01:21.812 winsysdir_wow = C:\WINDOWS\SysWOW64
> > 07/07/2007 10:01:21.828
> > 07/07/2007 10:01:21.828 Enumerating applicable products for this patch
> > 07/07/2007 10:01:21.843 Found SQL 2005 Express product definition
> > 07/07/2007 10:01:22.281 Enumeration: Determining QFE level for product
> > instance MSSMLBIZ
> > 07/07/2007 10:01:22.312 Enumeration: Associated hotfix build information not
> > found for the following file: c:\Program Files\Microsoft SQL
> > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.343 Enumeration: Found following QFE level for product
> > instance MSSMLBIZ: 2047
> > 07/07/2007 10:01:22.343 Enumeration: Determining GDR branching Hotfix for
> > product instance MSSMLBIZ
> > 07/07/2007 10:01:22.359 Enumeration: Associated hotfix build information not
> > found for the following file: c:\Program Files\Microsoft SQL
> > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.406 Enumeration: No GDR branch Hotfix found for product
> > instance MSSMLBIZ
> > 07/07/2007 10:01:22.421 Enumeration: Determining QFE level for product
> > instance SQLEXPRESS
> > 07/07/2007 10:01:22.421 Enumeration: Associated hotfix build information not
> > found for the following file: C:\Program Files\Microsoft SQL
> > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.468 Enumeration: Found following QFE level for product
> > instance SQLEXPRESS: 3042
> > 07/07/2007 10:01:22.484 Enumeration: Determining GDR branching Hotfix for
> > product instance SQLEXPRESS
> > 07/07/2007 10:01:22.500 Enumeration: Associated hotfix build information not
> > found for the following file: C:\Program Files\Microsoft SQL
> > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.546 Enumeration: No GDR branch Hotfix found for product
> > instance SQLEXPRESS
> > 07/07/2007 10:01:22.578 Enumeration: Determining QFE level for product
> > instance
> > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for
> > product instance : C:\Program Files\Microsoft SQL
> > Server\90\Tools\\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.703 Enumeration: Determining GDR branching Hotfix for
> > product instance
> > 07/07/2007 10:01:22.718 Enumeration: Cannot find following key file for
> > product instance : C:\Program Files\Microsoft SQL
> > Server\90\Tools\\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.718 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:22.734 Registry: Read registry key value "CommonFilesDir",
> > string value = C:\Program Files\Common Files
> > 07/07/2007 10:01:22.734 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:22.750 Registry: Read registry key value "ProgramFilesDir",
> > string value = C:\Program Files
> > 07/07/2007 10:01:22.765 Product discovery completed during the install
> > process for MSSMLBIZ
> > 07/07/2007 10:01:22.765 SP Level check completed during the install process
> > for MSSMLBIZ
> > 07/07/2007 10:01:22.781 Product language check completed during the install
> > process for MSSMLBIZ
> > 07/07/2007 10:01:22.781 Product version check completed during the install
> > process for MSSMLBIZ
> > 07/07/2007 10:01:22.796 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:22.796 Registry: Read registry key value "CommonFilesDir",
> > string value = C:\Program Files\Common Files
> > 07/07/2007 10:01:22.812 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:22.812 Registry: Read registry key value "ProgramFilesDir",
> > string value = C:\Program Files
> > 07/07/2007 10:01:22.828 Product discovery completed during the install
> > process for SQLEXPRESS
> > 07/07/2007 10:01:22.828 SP Level check completed during the install process
> > for SQLEXPRESS
> > 07/07/2007 10:01:22.843 Product language check completed during the install
> > process for SQLEXPRESS
> > 07/07/2007 10:01:22.843 Product version check completed during the install
> > process for SQLEXPRESS
> > 07/07/2007 10:01:22.859 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:22.859 Registry: Read registry key value "CommonFilesDir",
> > string value = C:\Program Files\Common Files
> > 07/07/2007 10:01:22.875 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:22.890 Registry: Read registry key value "ProgramFilesDir",
> > string value = C:\Program Files
> > 07/07/2007 10:01:22.890 Product discovery completed during the install
> > process for SQLExpress
> > 07/07/2007 10:01:22.906 SP Level check completed during the install process
> > for SQLExpress
> > 07/07/2007 10:01:22.906 Product language check completed during the install
> > process for SQLExpress
> > 07/07/2007 10:01:22.921 Product version check completed during the install
> > process for SQLExpress
> > 07/07/2007 10:01:22.921 Command-line instance name check completed during
> > the install process
> > 07/07/2007 10:01:22.937 SKU check completed during the install process for
> > MSSMLBIZ
> > 07/07/2007 10:01:22.937 SKU check completed during the install process for
> > SQLEXPRESS
> > 07/07/2007 10:01:22.953 SKU check completed during the install process for
> > SQLExpress
> > 07/07/2007 10:01:22.953 Baseline build check completed during the
> > installation process for MSSMLBIZ
> > 07/07/2007 10:01:22.968 Baseline build check completed during the
> > installation process for SQLExpress
> > 07/07/2007 10:01:22.968 Baseline build check completed during the install
> > process
> > 07/07/2007 10:01:22.984 Product Enumeration Results:
> > 07/07/2007 10:01:22.984 INF File Name:
> > c:\7dbba67ef7afb366b80bd77806cd\HotFixExpress.inf
> > 07/07/2007 10:01:23.000 baselinebuild = 1399
> > 07/07/2007 10:01:23.015 build = 3042
> > 07/07/2007 10:01:23.015 description = Express Database Services
> > 07/07/2007 10:01:23.031 details = Service Pack for the SQL Server database
> > engine, and the tools for managing relational and XML data, Replication, and
> > Full-Text Search.
> > 07/07/2007 10:01:23.031 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL
> > Server\90\Setup Bootstrap\LOG\Hotfix
> > 07/07/2007 10:01:23.046 kbarticle = KB921896
> > 07/07/2007 10:01:23.046 kbarticlehyperlink =
> > http://support.microsoft.com/?kbid=921896
> > 07/07/2007 10:01:23.062 lcid = 1033
> > 07/07/2007 10:01:23.062 legalproductname = SQL Server Express Database
> > Services 2005
> > 07/07/2007 10:01:23.078 machinetype = x86
> > 07/07/2007 10:01:23.078 package = HotFixExpress
> > 07/07/2007 10:01:23.093 packagetype = SP
> > 07/07/2007 10:01:23.093 productname = SQL9Express
> > 07/07/2007 10:01:23.109 relatedlinks =
> > <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
> > 07/07/2007 10:01:23.125 servicepackname = Microsoft SQL Server 2005
> > Service Pack 2 Setup
> > 07/07/2007 10:01:23.125 sku = EXPRESS
> > 07/07/2007 10:01:23.140 splevel = 2
> > 07/07/2007 10:01:23.140 sqlutility = sqlcmd.exe
> > 07/07/2007 10:01:23.156 supportdir = c:\7dbba67ef7afb366b80bd77806cd
> > 07/07/2007 10:01:23.156 validateauthentication = true
> > 07/07/2007 10:01:23.171 version = 9
> > 07/07/2007 10:01:23.171
> > 07/07/2007 10:01:23.187 File Group Details: EXE
> > 07/07/2007 10:01:23.187 parameters = INSTANCENAME=<NAME>
> > 07/07/2007 10:01:23.203 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
> > 07/07/2007 10:01:23.203 File Details: SQLEXPR.EXE
> > 07/07/2007 10:01:23.218
> > 07/07/2007 10:01:23.218 Instance Details: MSSMLBIZ
> > 07/07/2007 10:01:23.234 associatedhotfixbuild = 0
> > 07/07/2007 10:01:23.250 clustername =
> > 07/07/2007 10:01:23.250 features =
> > SQL_Data_Files,SQL_Engine,SQL_SharedTools
> > 07/07/2007 10:01:23.265 fullversion = 2005.090.2047.00
> > 07/07/2007 10:01:23.265 hiveregpath = Software\Microsoft\Microsoft SQL
> > Server\MSSQL.1
> > 07/07/2007 10:01:23.281 id = MSSQL.1
> > 07/07/2007 10:01:23.281 installsqldatadir = c:\Program Files\Microsoft
> > SQL Server\MSSQL.1\MSSQL
> > 07/07/2007 10:01:23.296 installsqldir = c:\Program Files\Microsoft SQL
> > Server\MSSQL.1\MSSQL
> > 07/07/2007 10:01:23.296 lcid = 1033
> > 07/07/2007 10:01:23.312 name = MSSMLBIZ
> > 07/07/2007 10:01:23.312 productcode =
> > {2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
> > 07/07/2007 10:01:23.328 qfelevel = 2047
> > 07/07/2007 10:01:23.328 servicename = MSSQL$MSSMLBIZ
> > 07/07/2007 10:01:23.343 sku = EXPRESS
> > 07/07/2007 10:01:23.343 sp = 1
> > 07/07/2007 10:01:23.359 type = SQL Server Standalone Product
> > 07/07/2007 10:01:23.375 vermajbld = 2047
> > 07/07/2007 10:01:23.375 version = 9
> > 07/07/2007 10:01:23.390
> > 07/07/2007 10:01:23.390 Instance Details: SQLEXPRESS
> > 07/07/2007 10:01:23.406 associatedhotfixbuild = 1520
> > 07/07/2007 10:01:23.406 clustername =
> > 07/07/2007 10:01:23.421 features =
> > SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_Shar edTools
> > 07/07/2007 10:01:23.421 fullversion = 2005.090.3042.00
> > 07/07/2007 10:01:23.437 hiveregpath = Software\Microsoft\Microsoft SQL
> > Server\MSSQL.2
> > 07/07/2007 10:01:23.437 id = MSSQL.2
> > 07/07/2007 10:01:23.453 installsqldatadir = c:\Program Files\Microsoft
> > SQL Server\MSSQL.2\MSSQL
> > 07/07/2007 10:01:23.453 installsqldir = C:\Program Files\Microsoft SQL
> > Server\MSSQL.2\MSSQL
> > 07/07/2007 10:01:23.468 lcid = 1033
> > 07/07/2007 10:01:23.468 name = SQLEXPRESS
> > 07/07/2007 10:01:23.484 productcode =
> > {6DEF11C0-35FF-4160-A543-FDD336C4DAE5}
> > 07/07/2007 10:01:23.500 qfelevel = 3042
> > 07/07/2007 10:01:23.500 servicename = MSSQL$SQLEXPRESS
> > 07/07/2007 10:01:23.515 sku = EXPRESS
> > 07/07/2007 10:01:23.515 sp = 2
> > 07/07/2007 10:01:23.531 type = SQL Server Standalone Product
> > 07/07/2007 10:01:23.531 vermajbld = 3042
> > 07/07/2007 10:01:23.546 version = 9
> > 07/07/2007 10:01:23.546
> > 07/07/2007 10:01:23.562 Instance Details: SQLExpress
> > 07/07/2007 10:01:23.671 associatedhotfixbuild = 1520

I received a message saying there was a reply to this, but there is none!
Anyone know where it has gone?!
--
Dave Allen
Software Consultant


"DaveAllen" wrote:

> Hi Robert,
>
> Thanks for your detailed reply.
>
> It's difficult to be certain of the history of the SQL Server product
> installation - I don't know how it got installed.
>
> My guess is that is was intalled with the OEM install of Office 2007 Prof
> before the resealing of the PC. I notice that the Outlook 2007 can't connect
> to the Business Contact Manager and I suspect that it is trying to use SQL
> Server. If it was installed under Office 2007 then the account that installed
> it will be different to the one I now use. Subsequently I installed Visual
> Studio 2007 Prof. and again I'm not sure if that installed SQL Server or not.
>
> I checked two other PCs which have SQL Server Express loaded, but they are
> not calling for the Update KB 921896, so I am none the wiser from that. This
> is the only PC I have access to with Office 2007 Prof. and with VS Prof.
>
> The number 131332 is not significant to me.
>
> If I uninstall SQL Server, I am not then sure of where to re-install it from
> - Office, VS or downloaded from the VS Express page. Do you have a
> recommendation to which I should use?
>
> Cheers
> --
> Dave Allen
> Software Consultant
>
>
> "Robert Aldwinckle" wrote:
>
> > (cross-post added to an SQL NG)
> > "DaveAllen" <DaveAllen@discussions.microsoft.com> wrote in message
> > news:7ED214A4-D059-4F47-9A67-0ECB8D66B410@microsoft.com...
> > > Hi All,
> > >
> > > Windows Update wants to install the (KB 921896) but always fails to do so.
> > > The 'Review Update History' has the Error Code: 0x534. WU has attempted 11
> > > times without success to install this. I have searched the discussion group
> > > for the failure number 0x534 nor the one in the Summary.txt file (1332).
> >
> >
> > <cmd_output>
> > F:\>set /a c = 0x534
> > 1332
> > F:\>net msg %c%
> >
> > No mapping between account names and security IDs was done.
> > </cmd_output>
> >
> > It may be significant to know if the account the update is being installed under
> > is the same as the account which did the initial install of the product?
> > Otherwise perhaps you should uninstall the product and reinstall both it and
> > the update under the same account?
> >
> >
> > >
> > > This is a new PC with WinXPSP2, MSOffice 2007 and various other pieces of
> > > software installed.
> > >
> > > The file 'C:\Program Files\Microsoft SQL Server\90\Setup
> > > Bootstrap\LOG\Hotfix.log' contains:
> > ....
> >
> > Errors? Do you have access to another system which has installed this update
> > more successfully? Perhaps it would show whether the following messages
> > were significant?
> >
> > <extracts>
> > > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for product instance : C:\Program Files\Microsoft SQL
> > > Server\90\Tools\\Binn\SQLServr.exe
> >
> > > 07/07/2007 10:01:24.234 Registry: Opened registry key "System\CurrentControlSet\Control\Session Manager"
> > > 07/07/2007 10:01:24.265 Registry: Cannot read registry key value "PendingFileRenameOperations"
> >
> > > 07/07/2007 10:01:27.750 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup
> > > Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> > > 07/07/2007 10:01:27.765 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer "
> > > 07/07/2007 10:01:27.781 Registry: Cannot read registry key value "Debug"
> > > 07/07/2007 10:03:10.890 EXE returned 1332: *** Shared String ID 131332 Not Found ***
> >
> > (Etc.)
> > </extracts>
> >
> > Does this update require a boot after it? Then. if PendingFileRenameRenameOperations
> > can't be written it could explain a repetitive aspect of your symptom, even without
> > an obvious error.
> >
> > Did you find that MSI install log? Have you tried installing the update manually?
> > Perhaps then you could specify verbose logging and get even more information
> > than whatever it now contains?
> >
> > Does 131332 mean anything to you? E.g. as some kind of user identification?
> >
> > My only other idea would be that if those messages concerning registry access
> > are significant that you could get better clues about them, indeed better
> > information for all of these messages and whatever other diagnostics are
> > being captured, by running ProcMon during the install. E.g. that would give
> > you more detailed information about why the registry accesses were failing
> > and also interleave such registry accesses with the writes to the various
> > diagnostics files.
> >
> > BTW posting in here about failures of just the installs (especially if they still
> > happen when an attempt is made to install an update manually),
> > is a bit like running down the street chasing a delivery truck
> > trying to ask a question about your new appliance... <eg>
> >
> > Cross-posting to an SQL NG for convenience.
> >
> >
> > Good luck
> >
> > Robert Aldwinckle
> > ---
> >
> >
> > > 07/07/2007 10:01:21.250
> > > ================================================== ==============================
> > > 07/07/2007 10:01:21.359 Hotfix package launched
> > > 07/07/2007 10:01:21.421 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:21.453 Registry: Read registry key value "CommonFilesDir",
> > > string value = C:\Program Files\Common Files
> > > 07/07/2007 10:01:21.468 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:21.484 Registry: Read registry key value "ProgramFilesDir",
> > > string value = C:\Program Files
> > > 07/07/2007 10:01:21.484 Local Computer:
> > > 07/07/2007 10:01:21.515 Target Details: ECHIUM
> > > 07/07/2007 10:01:21.578 commonfilesdir = C:\Program Files\Common Files
> > > 07/07/2007 10:01:21.734 lcidsupportdir =
> > > c:\7dbba67ef7afb366b80bd77806cd\1033
> > > 07/07/2007 10:01:21.765 programfilesdir = C:\Program Files
> > > 07/07/2007 10:01:21.781 programfilesdir_wow = C:\Program Files
> > > 07/07/2007 10:01:21.781 supportdir = c:\7dbba67ef7afb366b80bd77806cd
> > > 07/07/2007 10:01:21.796 supportdirlocal = c:\7dbba67ef7afb366b80bd77806cd
> > > 07/07/2007 10:01:21.796 windir = C:\WINDOWS
> > > 07/07/2007 10:01:21.812 winsysdir = C:\WINDOWS\system32
> > > 07/07/2007 10:01:21.812 winsysdir_wow = C:\WINDOWS\SysWOW64
> > > 07/07/2007 10:01:21.828
> > > 07/07/2007 10:01:21.828 Enumerating applicable products for this patch
> > > 07/07/2007 10:01:21.843 Found SQL 2005 Express product definition
> > > 07/07/2007 10:01:22.281 Enumeration: Determining QFE level for product
> > > instance MSSMLBIZ
> > > 07/07/2007 10:01:22.312 Enumeration: Associated hotfix build information not
> > > found for the following file: c:\Program Files\Microsoft SQL
> > > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> > > 07/07/2007 10:01:22.343 Enumeration: Found following QFE level for product
> > > instance MSSMLBIZ: 2047
> > > 07/07/2007 10:01:22.343 Enumeration: Determining GDR branching Hotfix for
> > > product instance MSSMLBIZ
> > > 07/07/2007 10:01:22.359 Enumeration: Associated hotfix build information not
> > > found for the following file: c:\Program Files\Microsoft SQL
> > > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> > > 07/07/2007 10:01:22.406 Enumeration: No GDR branch Hotfix found for product
> > > instance MSSMLBIZ
> > > 07/07/2007 10:01:22.421 Enumeration: Determining QFE level for product
> > > instance SQLEXPRESS
> > > 07/07/2007 10:01:22.421 Enumeration: Associated hotfix build information not
> > > found for the following file: C:\Program Files\Microsoft SQL
> > > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> > > 07/07/2007 10:01:22.468 Enumeration: Found following QFE level for product
> > > instance SQLEXPRESS: 3042
> > > 07/07/2007 10:01:22.484 Enumeration: Determining GDR branching Hotfix for
> > > product instance SQLEXPRESS
> > > 07/07/2007 10:01:22.500 Enumeration: Associated hotfix build information not
> > > found for the following file: C:\Program Files\Microsoft SQL
> > > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> > > 07/07/2007 10:01:22.546 Enumeration: No GDR branch Hotfix found for product
> > > instance SQLEXPRESS
> > > 07/07/2007 10:01:22.578 Enumeration: Determining QFE level for product
> > > instance
> > > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for
> > > product instance : C:\Program Files\Microsoft SQL
> > > Server\90\Tools\\Binn\SQLServr.exe
> > > 07/07/2007 10:01:22.703 Enumeration: Determining GDR branching Hotfix for
> > > product instance
> > > 07/07/2007 10:01:22.718 Enumeration: Cannot find following key file for
> > > product instance : C:\Program Files\Microsoft SQL
> > > Server\90\Tools\\Binn\SQLServr.exe
> > > 07/07/2007 10:01:22.718 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:22.734 Registry: Read registry key value "CommonFilesDir",
> > > string value = C:\Program Files\Common Files
> > > 07/07/2007 10:01:22.734 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:22.750 Registry: Read registry key value "ProgramFilesDir",
> > > string value = C:\Program Files
> > > 07/07/2007 10:01:22.765 Product discovery completed during the install
> > > process for MSSMLBIZ
> > > 07/07/2007 10:01:22.765 SP Level check completed during the install process
> > > for MSSMLBIZ
> > > 07/07/2007 10:01:22.781 Product language check completed during the install
> > > process for MSSMLBIZ
> > > 07/07/2007 10:01:22.781 Product version check completed during the install
> > > process for MSSMLBIZ
> > > 07/07/2007 10:01:22.796 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:22.796 Registry: Read registry key value "CommonFilesDir",
> > > string value = C:\Program Files\Common Files
> > > 07/07/2007 10:01:22.812 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:22.812 Registry: Read registry key value "ProgramFilesDir",
> > > string value = C:\Program Files
> > > 07/07/2007 10:01:22.828 Product discovery completed during the install
> > > process for SQLEXPRESS
> > > 07/07/2007 10:01:22.828 SP Level check completed during the install process
> > > for SQLEXPRESS
> > > 07/07/2007 10:01:22.843 Product language check completed during the install
> > > process for SQLEXPRESS
> > > 07/07/2007 10:01:22.843 Product version check completed during the install
> > > process for SQLEXPRESS
> > > 07/07/2007 10:01:22.859 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:22.859 Registry: Read registry key value "CommonFilesDir",
> > > string value = C:\Program Files\Common Files
> > > 07/07/2007 10:01:22.875 Registry: Opened registry key
> > > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > > 07/07/2007 10:01:22.890 Registry: Read registry key value "ProgramFilesDir",
> > > string value = C:\Program Files
> > > 07/07/2007 10:01:22.890 Product discovery completed during the install
> > > process for SQLExpress
> > > 07/07/2007 10:01:22.906 SP Level check completed during the install process
> > > for SQLExpress
> > > 07/07/2007 10:01:22.906 Product language check completed during the install
> > > process for SQLExpress
> > > 07/07/2007 10:01:22.921 Product version check completed during the install
> > > process for SQLExpress
> > > 07/07/2007 10:01:22.921 Command-line instance name check completed during
> > > the install process
> > > 07/07/2007 10:01:22.937 SKU check completed during the install process for
> > > MSSMLBIZ
> > > 07/07/2007 10:01:22.937 SKU check completed during the install process for
> > > SQLEXPRESS
> > > 07/07/2007 10:01:22.953 SKU check completed during the install process for
> > > SQLExpress
> > > 07/07/2007 10:01:22.953 Baseline build check completed during the
> > > installation process for MSSMLBIZ
> > > 07/07/2007 10:01:22.968 Baseline build check completed during the
> > > installation process for SQLExpress
> > > 07/07/2007 10:01:22.968 Baseline build check completed during the install
> > > process
> > > 07/07/2007 10:01:22.984 Product Enumeration Results:
> > > 07/07/2007 10:01:22.984 INF File Name:
> > > c:\7dbba67ef7afb366b80bd77806cd\HotFixExpress.inf
> > > 07/07/2007 10:01:23.000 baselinebuild = 1399
> > > 07/07/2007 10:01:23.015 build = 3042
> > > 07/07/2007 10:01:23.015 description = Express Database Services
> > > 07/07/2007 10:01:23.031 details = Service Pack for the SQL Server database
> > > engine, and the tools for managing relational and XML data, Replication, and
> > > Full-Text Search.
> > > 07/07/2007 10:01:23.031 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL
> > > Server\90\Setup Bootstrap\LOG\Hotfix
> > > 07/07/2007 10:01:23.046 kbarticle = KB921896
> > > 07/07/2007 10:01:23.046 kbarticlehyperlink =
> > > http://support.microsoft.com/?kbid=921896
> > > 07/07/2007 10:01:23.062 lcid = 1033
> > > 07/07/2007 10:01:23.062 legalproductname = SQL Server Express Database
> > > Services 2005
> > > 07/07/2007 10:01:23.078 machinetype = x86
> > > 07/07/2007 10:01:23.078 package = HotFixExpress
> > > 07/07/2007 10:01:23.093 packagetype = SP
> > > 07/07/2007 10:01:23.093 productname = SQL9Express
> > > 07/07/2007 10:01:23.109 relatedlinks =
> > > <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
> > > 07/07/2007 10:01:23.125 servicepackname = Microsoft SQL Server 2005
> > > Service Pack 2 Setup
> > > 07/07/2007 10:01:23.125 sku = EXPRESS
> > > 07/07/2007 10:01:23.140 splevel = 2
> > > 07/07/2007 10:01:23.140 sqlutility = sqlcmd.exe
> > > 07/07/2007 10:01:23.156 supportdir = c:\7dbba67ef7afb366b80bd77806cd
> > > 07/07/2007 10:01:23.156 validateauthentication = true
> > > 07/07/2007 10:01:23.171 version = 9
> > > 07/07/2007 10:01:23.171
> > > 07/07/2007 10:01:23.187 File Group Details: EXE
> > > 07/07/2007 10:01:23.187 parameters = INSTANCENAME=<NAME>
> > > 07/07/2007 10:01:23.203 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
> > > 07/07/2007 10:01:23.203 File Details: SQLEXPR.EXE
> > > 07/07/2007 10:01:23.218
> > > 07/07/2007 10:01:23.218 Instance Details: MSSMLBIZ
> > > 07/07/2007 10:01:23.234 associatedhotfixbuild = 0
> > > 07/07/2007 10:01:23.250 clustername =
> > > 07/07/2007 10:01:23.250 features =
> > > SQL_Data_Files,SQL_Engine,SQL_SharedTools
> > > 07/07/2007 10:01:23.265 fullversion = 2005.090.2047.00
> > > 07/07/2007 10:01:23.265 hiveregpath = Software\Microsoft\Microsoft SQL
> > > Server\MSSQL.1
> > > 07/07/2007 10:01:23.281 id = MSSQL.1
> > > 07/07/2007 10:01:23.281 installsqldatadir = c:\Program Files\Microsoft
> > > SQL Server\MSSQL.1\MSSQL
> > > 07/07/2007 10:01:23.296 installsqldir = c:\Program Files\Microsoft SQL
> > > Server\MSSQL.1\MSSQL
> > > 07/07/2007 10:01:23.296 lcid = 1033
> > > 07/07/2007 10:01:23.312 name = MSSMLBIZ
> > > 07/07/2007 10:01:23.312 productcode =
> > > {2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
> > > 07/07/2007 10:01:23.328 qfelevel = 2047
> > > 07/07/2007 10:01:23.328 servicename = MSSQL$MSSMLBIZ
> > > 07/07/2007 10:01:23.343 sku = EXPRESS

"DaveAllen" <DaveAllen@discussions.microsoft.com> wrote in message
newsCF95412-C5AD-49B8-AD38-B6C02CEDE4A9@microsoft.com...
> Hi Robert,
>
> Thanks for your detailed reply.
>
> It's difficult to be certain of the history of the SQL Server product
> installation - I don't know how it got installed.
>
> My guess is that is was intalled with the OEM install of Office 2007 Prof
> before the resealing of the PC. I notice that the Outlook 2007 can't connect
> to the Business Contact Manager and I suspect that it is trying to use SQL
> Server. If it was installed under Office 2007 then the account that installed
> it will be different to the one I now use. Subsequently I installed Visual
> Studio 2007 Prof. and again I'm not sure if that installed SQL Server or not.
>

> I checked two other PCs which have SQL Server Express loaded, but they are
> not calling for the Update KB 921896, so I am none the wiser from that.


Is it WU or MU which is calling for this update?
If it's MU perhaps you only have WU working on the other machine?
In any case I would assume that you could always download the
equivalent update manually and install it on either machine?
A benefit of that would be that you could request verbose logging
from a command line invocation of such a download.
And it would be further indication to you that the problem really has
more to do with the product than with either update delivery system.


> This
> is the only PC I have access to with Office 2007 Prof. and with VS Prof.
>
> The number 131332 is not significant to me.
>
> If I uninstall SQL Server, I am not then sure of where to re-install it from
> - Office, VS or downloaded from the VS Express page. Do you have a
> recommendation to which I should use?


Sorry, I don't use either product. That's why I'm cross-posting.

BTW I have just noticed that some other updates (the .NET update
in particular) provide very useful Application event log entries.
If your update does that too you might get better (more specific) clues
about the failure than just what its install log is providing.


Good luck

Robert
---


>
> Cheers
> --
> Dave Allen
> Software Consultant
>
>
> "Robert Aldwinckle" wrote:
>
>> (cross-post added to an SQL NG)
>> "DaveAllen" <DaveAllen@discussions.microsoft.com> wrote in message
>> news:7ED214A4-D059-4F47-9A67-0ECB8D66B410@microsoft.com...
>> > Hi All,
>> >
>> > Windows Update wants to install the (KB 921896) but always fails to do so.
>> > The 'Review Update History' has the Error Code: 0x534. WU has attempted 11
>> > times without success to install this. I have searched the discussion group
>> > for the failure number 0x534 nor the one in the Summary.txt file (1332).
>>
>>
>> <cmd_output>
>> F:\>set /a c = 0x534
>> 1332
>> F:\>net msg %c%
>>
>> No mapping between account names and security IDs was done.
>> </cmd_output>
>>
>> It may be significant to know if the account the update is being installed under
>> is the same as the account which did the initial install of the product?
>> Otherwise perhaps you should uninstall the product and reinstall both it and
>> the update under the same account?
>>
>>
>> >
>> > This is a new PC with WinXPSP2, MSOffice 2007 and various other pieces of
>> > software installed.
>> >
>> > The file 'C:\Program Files\Microsoft SQL Server\90\Setup
>> > Bootstrap\LOG\Hotfix.log' contains:
>> ....
>>
>> Errors? Do you have access to another system which has installed this update
>> more successfully? Perhaps it would show whether the following messages
>> were significant?
>>
>> <extracts>
>> > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for product instance : C:\Program Files\Microsoft SQL
>> > Server\90\Tools\\Binn\SQLServr.exe
>>
>> > 07/07/2007 10:01:24.234 Registry: Opened registry key "System\CurrentControlSet\Control\Session Manager"
>> > 07/07/2007 10:01:24.265 Registry: Cannot read registry key value "PendingFileRenameOperations"
>>
>> > 07/07/2007 10:01:27.750 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup
>> > Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
>> > 07/07/2007 10:01:27.765 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer "
>> > 07/07/2007 10:01:27.781 Registry: Cannot read registry key value "Debug"
>> > 07/07/2007 10:03:10.890 EXE returned 1332: *** Shared String ID 131332 Not Found ***
>>
>> (Etc.)
>> </extracts>
>>
>> Does this update require a boot after it? Then. if PendingFileRenameRenameOperations
>> can't be written it could explain a repetitive aspect of your symptom, even without
>> an obvious error.
>>
>> Did you find that MSI install log? Have you tried installing the update manually?
>> Perhaps then you could specify verbose logging and get even more information
>> than whatever it now contains?
>>
>> Does 131332 mean anything to you? E.g. as some kind of user identification?
>>
>> My only other idea would be that if those messages concerning registry access
>> are significant that you could get better clues about them, indeed better
>> information for all of these messages and whatever other diagnostics are
>> being captured, by running ProcMon during the install. E.g. that would give
>> you more detailed information about why the registry accesses were failing
>> and also interleave such registry accesses with the writes to the various
>> diagnostics files.
>>
>> BTW posting in here about failures of just the installs (especially if they still
>> happen when an attempt is made to install an update manually),
>> is a bit like running down the street chasing a delivery truck
>> trying to ask a question about your new appliance... <eg>
>>
>> Cross-posting to an SQL NG for convenience.
>>
>>
>> Good luck
>>
>> Robert Aldwinckle
>> ---
>>
>>
>> > 07/07/2007 10:01:21.250
>> > ================================================== ==============================
>> > 07/07/2007 10:01:21.359 Hotfix package launched
>> > 07/07/2007 10:01:21.421 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:21.453 Registry: Read registry key value "CommonFilesDir",
>> > string value = C:\Program Files\Common Files
>> > 07/07/2007 10:01:21.468 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:21.484 Registry: Read registry key value "ProgramFilesDir",
>> > string value = C:\Program Files
>> > 07/07/2007 10:01:21.484 Local Computer:
>> > 07/07/2007 10:01:21.515 Target Details: ECHIUM
>> > 07/07/2007 10:01:21.578 commonfilesdir = C:\Program Files\Common Files
>> > 07/07/2007 10:01:21.734 lcidsupportdir =
>> > c:\7dbba67ef7afb366b80bd77806cd\1033
>> > 07/07/2007 10:01:21.765 programfilesdir = C:\Program Files
>> > 07/07/2007 10:01:21.781 programfilesdir_wow = C:\Program Files
>> > 07/07/2007 10:01:21.781 supportdir = c:\7dbba67ef7afb366b80bd77806cd
>> > 07/07/2007 10:01:21.796 supportdirlocal = c:\7dbba67ef7afb366b80bd77806cd
>> > 07/07/2007 10:01:21.796 windir = C:\WINDOWS
>> > 07/07/2007 10:01:21.812 winsysdir = C:\WINDOWS\system32
>> > 07/07/2007 10:01:21.812 winsysdir_wow = C:\WINDOWS\SysWOW64
>> > 07/07/2007 10:01:21.828
>> > 07/07/2007 10:01:21.828 Enumerating applicable products for this patch
>> > 07/07/2007 10:01:21.843 Found SQL 2005 Express product definition
>> > 07/07/2007 10:01:22.281 Enumeration: Determining QFE level for product
>> > instance MSSMLBIZ
>> > 07/07/2007 10:01:22.312 Enumeration: Associated hotfix build information not
>> > found for the following file: c:\Program Files\Microsoft SQL
>> > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
>> > 07/07/2007 10:01:22.343 Enumeration: Found following QFE level for product
>> > instance MSSMLBIZ: 2047
>> > 07/07/2007 10:01:22.343 Enumeration: Determining GDR branching Hotfix for
>> > product instance MSSMLBIZ
>> > 07/07/2007 10:01:22.359 Enumeration: Associated hotfix build information not
>> > found for the following file: c:\Program Files\Microsoft SQL
>> > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
>> > 07/07/2007 10:01:22.406 Enumeration: No GDR branch Hotfix found for product
>> > instance MSSMLBIZ
>> > 07/07/2007 10:01:22.421 Enumeration: Determining QFE level for product
>> > instance SQLEXPRESS
>> > 07/07/2007 10:01:22.421 Enumeration: Associated hotfix build information not
>> > found for the following file: C:\Program Files\Microsoft SQL
>> > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
>> > 07/07/2007 10:01:22.468 Enumeration: Found following QFE level for product
>> > instance SQLEXPRESS: 3042
>> > 07/07/2007 10:01:22.484 Enumeration: Determining GDR branching Hotfix for
>> > product instance SQLEXPRESS
>> > 07/07/2007 10:01:22.500 Enumeration: Associated hotfix build information not
>> > found for the following file: C:\Program Files\Microsoft SQL
>> > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
>> > 07/07/2007 10:01:22.546 Enumeration: No GDR branch Hotfix found for product
>> > instance SQLEXPRESS
>> > 07/07/2007 10:01:22.578 Enumeration: Determining QFE level for product
>> > instance
>> > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for
>> > product instance : C:\Program Files\Microsoft SQL
>> > Server\90\Tools\\Binn\SQLServr.exe
>> > 07/07/2007 10:01:22.703 Enumeration: Determining GDR branching Hotfix for
>> > product instance
>> > 07/07/2007 10:01:22.718 Enumeration: Cannot find following key file for
>> > product instance : C:\Program Files\Microsoft SQL
>> > Server\90\Tools\\Binn\SQLServr.exe
>> > 07/07/2007 10:01:22.718 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:22.734 Registry: Read registry key value "CommonFilesDir",
>> > string value = C:\Program Files\Common Files
>> > 07/07/2007 10:01:22.734 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:22.750 Registry: Read registry key value "ProgramFilesDir",
>> > string value = C:\Program Files
>> > 07/07/2007 10:01:22.765 Product discovery completed during the install
>> > process for MSSMLBIZ
>> > 07/07/2007 10:01:22.765 SP Level check completed during the install process
>> > for MSSMLBIZ
>> > 07/07/2007 10:01:22.781 Product language check completed during the install
>> > process for MSSMLBIZ
>> > 07/07/2007 10:01:22.781 Product version check completed during the install
>> > process for MSSMLBIZ
>> > 07/07/2007 10:01:22.796 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:22.796 Registry: Read registry key value "CommonFilesDir",
>> > string value = C:\Program Files\Common Files
>> > 07/07/2007 10:01:22.812 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:22.812 Registry: Read registry key value "ProgramFilesDir",
>> > string value = C:\Program Files
>> > 07/07/2007 10:01:22.828 Product discovery completed during the install
>> > process for SQLEXPRESS
>> > 07/07/2007 10:01:22.828 SP Level check completed during the install process
>> > for SQLEXPRESS
>> > 07/07/2007 10:01:22.843 Product language check completed during the install
>> > process for SQLEXPRESS
>> > 07/07/2007 10:01:22.843 Product version check completed during the install
>> > process for SQLEXPRESS
>> > 07/07/2007 10:01:22.859 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:22.859 Registry: Read registry key value "CommonFilesDir",
>> > string value = C:\Program Files\Common Files
>> > 07/07/2007 10:01:22.875 Registry: Opened registry key
>> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
>> > 07/07/2007 10:01:22.890 Registry: Read registry key value "ProgramFilesDir",
>> > string value = C:\Program Files
>> > 07/07/2007 10:01:22.890 Product discovery completed during the install
>> > process for SQLExpress
>> > 07/07/2007 10:01:22.906 SP Level check completed during the install process
>> > for SQLExpress
>> > 07/07/2007 10:01:22.906 Product language check completed during the install
>> > process for SQLExpress
>> > 07/07/2007 10:01:22.921 Product version check completed during the install
>> > process for SQLExpress
>> > 07/07/2007 10:01:22.921 Command-line instance name check completed during
>> > the install process
>> > 07/07/2007 10:01:22.937 SKU check completed during the install process for
>> > MSSMLBIZ
>> > 07/07/2007 10:01:22.937 SKU check completed during the install process for
>> > SQLEXPRESS
>> > 07/07/2007 10:01:22.953 SKU check completed during the install process for
>> > SQLExpress
>> > 07/07/2007 10:01:22.953 Baseline build check completed during the
>> > installation process for MSSMLBIZ
>> > 07/07/2007 10:01:22.968 Baseline build check completed during the
>> > installation process for SQLExpress
>> > 07/07/2007 10:01:22.968 Baseline build check completed during the install
>> > process
>> > 07/07/2007 10:01:22.984 Product Enumeration Results:
>> > 07/07/2007 10:01:22.984 INF File Name:
>> > c:\7dbba67ef7afb366b80bd77806cd\HotFixExpress.inf
>> > 07/07/2007 10:01:23.000 baselinebuild = 1399
>> > 07/07/2007 10:01:23.015 build = 3042
>> > 07/07/2007 10:01:23.015 description = Express Database Services
>> > 07/07/2007 10:01:23.031 details = Service Pack for the SQL Server database
>> > engine, and the tools for managing relational and XML data, Replication, and
>> > Full-Text Search.
>> > 07/07/2007 10:01:23.031 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL
>> > Server\90\Setup Bootstrap\LOG\Hotfix
>> > 07/07/2007 10:01:23.046 kbarticle = KB921896
>> > 07/07/2007 10:01:23.046 kbarticlehyperlink =
>> > http://support.microsoft.com/?kbid=921896
>> > 07/07/2007 10:01:23.062 lcid = 1033
>> > 07/07/2007 10:01:23.062 legalproductname = SQL Server Express Database
>> > Services 2005
>> > 07/07/2007 10:01:23.078 machinetype = x86
>> > 07/07/2007 10:01:23.078 package = HotFixExpress
>> > 07/07/2007 10:01:23.093 packagetype = SP
>> > 07/07/2007 10:01:23.093 productname = SQL9Express
>> > 07/07/2007 10:01:23.109 relatedlinks =
>> > <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
>> > 07/07/2007 10:01:23.125 servicepackname = Microsoft SQL Server 2005
>> > Service Pack 2 Setup
>> > 07/07/2007 10:01:23.125 sku = EXPRESS
>> > 07/07/2007 10:01:23.140 splevel = 2
>> > 07/07/2007 10:01:23.140 sqlutility = sqlcmd.exe
>> > 07/07/2007 10:01:23.156 supportdir = c:\7dbba67ef7afb366b80bd77806cd
>> > 07/07/2007 10:01:23.156 validateauthentication = true
>> > 07/07/2007 10:01:23.171 version = 9
>> > 07/07/2007 10:01:23.171
>> > 07/07/2007 10:01:23.187 File Group Details: EXE
>> > 07/07/2007 10:01:23.187 parameters = INSTANCENAME=<NAME>
>> > 07/07/2007 10:01:23.203 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
>> > 07/07/2007 10:01:23.203 File Details: SQLEXPR.EXE
>> > 07/07/2007 10:01:23.218
>> > 07/07/2007 10:01:23.218 Instance Details: MSSMLBIZ
>> > 07/07/2007 10:01:23.234 associatedhotfixbuild = 0
>> > 07/07/2007 10:01:23.250 clustername =
>> > 07/07/2007 10:01:23.250 features =
>> > SQL_Data_Files,SQL_Engine,SQL_SharedTools
>> > 07/07/2007 10:01:23.265 fullversion = 2005.090.2047.00
>> > 07/07/2007 10:01:23.265 hiveregpath = Software\Microsoft\Microsoft SQL
>> > Server\MSSQL.1
>> > 07/07/2007 10:01:23.281 id = MSSQL.1
>> > 07/07/2007 10:01:23.281 installsqldatadir = c:\Program Files\Microsoft
>> > SQL Server\MSSQL.1\MSSQL
>> > 07/07/2007 10:01:23.296 installsqldir = c:\Program Files\Microsoft SQL
>> > Server\MSSQL.1\MSSQL
>> > 07/07/2007 10:01:23.296 lcid = 1033
>> > 07/07/2007 10:01:23.312 name = MSSMLBIZ
>> > 07/07/2007 10:01:23.312 productcode =
>> > {2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
>> > 07/07/2007 10:01:23.328 qfelevel = 2047
>> > 07/07/2007 10:01:23.328 servicename = MSSQL$MSSMLBIZ
>> > 07/07/2007 10:01:23.343 sku = EXPRESS
>> > 07/07/2007 10:01:23.343 sp = 1
>> > 07/07/2007 10:01:23.359 type = SQL Server Standalone Product
>> > 07/07/2007 10:01:23.375 vermajbld = 2047
>> > 07/07/2007 10:01:23.375 version = 9
>> > 07/07/2007 10:01:23.390
>> > 07/07/2007 10:01:23.390 Instance Details: SQLEXPRESS
>> > 07/07/2007 10:01:23.406 associatedhotfixbuild = 1520
>> > 07/07/2007 10:01:23.406 clustername =
>> > 07/07/2007 10:01:23.421 features =
>> > SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_Shar edTools
>> > 07/07/2007 10:01:23.421 fullversion = 2005.090.3042.00
>> > 07/07/2007 10:01:23.437 hiveregpath = Software\Microsoft\Microsoft SQL
>> > Server\MSSQL.2
>> > 07/07/2007 10:01:23.437 id = MSSQL.2
>> > 07/07/2007 10:01:23.453 installsqldatadir = c:\Program Files\Microsoft
>> > SQL Server\MSSQL.2\MSSQL
>> > 07/07/2007 10:01:23.453 installsqldir = C:\Program Files\Microsoft SQL
>> > Server\MSSQL.2\MSSQL
>> > 07/07/2007 10:01:23.468 lcid = 1033
>> > 07/07/2007 10:01:23.468 name = SQLEXPRESS
>> > 07/07/2007 10:01:23.484 productcode =
>> > {6DEF11C0-35FF-4160-A543-FDD336C4DAE5}
>> > 07/07/2007 10:01:23.500 qfelevel = 3042
>> > 07/07/2007 10:01:23.500 servicename = MSSQL$SQLEXPRESS
>> > 07/07/2007 10:01:23.515 sku = EXPRESS
>> > 07/07/2007 10:01:23.515 sp = 2
>> > 07/07/2007 10:01:23.531 type = SQL Server Standalone Product
>> > 07/07/2007 10:01:23.531 vermajbld = 3042
>> > 07/07/2007 10:01:23.546 version = 9
>> > 07/07/2007 10:01:23.546
>> > 07/07/2007 10:01:23.562 Instance Details: SQLExpress
>> > 07/07/2007 10:01:23.671 associatedhotfixbuild = 1520

> Is it WU or MU which is calling for this update?
> If it's MU perhaps you only have WU working on the other machine?
I tried using MU but it made no difference - it did not want the update.

Upon further reflection I am sure the problems must be to do with installing
SQL Server from the Visual Studio distribution. When Outlook 2007 was
initially
installed it worked OK and there were no error messages associated with the
Business Contact Manager. At around the same time as the failure to load the
Windows update, Outlook started complaining that it couldn't connect to the
MSSMLBIZ
SQL database.

So I figured it would be a good idea to uninstall SQL server from the PC and
start again.

Attempting to do this has been difficult!

I followed some discussions on a similar problem (Can't uninstall or
reinstall SQL Server 2005 Dev) which led to the KB Article ID : 909967
on how to uninstall manually. I have partially uninstalled SQL server and
Outlook is
now not trying to use MSSMLBIZ, but this is only because I have disabled the
SQL services
on startup (using msconfig.exe).

When I try to reinstall SQL Server, it says it can't because the services
aren't started.
If I try to start the services, they won't because the software has been
uninstalled.
For example the SQL Server Active Directory er fails to start with the
message:
"The SQL Server Active Directory er service terminated with
service-specific error 3221225572 (0xC0000064). "

I am also surprised that the SQL Server Confiuration Manager appears under
Computer Management -> Services and Applications. This makes me think that
SQL Server
is not completely uninstalled after all.

The discussions on "Can't uninstall or reinstall SQL Server 2005 Dev"
pointed eventually
to MSXML4 needing to be uninstalled. This does not appear to be installed on
my PC, so
the problems I am experiencing seem to be different.

I have not followed the suggestiong in "Can't uninstall or reinstall SQL
Server 2005 Dev"
to update the registry as it appears it was not the best thing to do.

Can anyone find what might be at the bottom of this and give me some
pointers on
how to clean up the system so I can attempt to reinstall SQL Server?
--
Dave Allen
Software Consultant


"Robert Aldwinckle" wrote:

> (cross-post added to an SQL NG)
> "DaveAllen" <DaveAllen@discussions.microsoft.com> wrote in message
> news:7ED214A4-D059-4F47-9A67-0ECB8D66B410@microsoft.com...
> > Hi All,
> >
> > Windows Update wants to install the (KB 921896) but always fails to do so.
> > The 'Review Update History' has the Error Code: 0x534. WU has attempted 11
> > times without success to install this. I have searched the discussion group
> > for the failure number 0x534 nor the one in the Summary.txt file (1332).
>
>
> <cmd_output>
> F:\>set /a c = 0x534
> 1332
> F:\>net msg %c%
>
> No mapping between account names and security IDs was done.
> </cmd_output>
>
> It may be significant to know if the account the update is being installed under
> is the same as the account which did the initial install of the product?
> Otherwise perhaps you should uninstall the product and reinstall both it and
> the update under the same account?
>
>
> >
> > This is a new PC with WinXPSP2, MSOffice 2007 and various other pieces of
> > software installed.
> >
> > The file 'C:\Program Files\Microsoft SQL Server\90\Setup
> > Bootstrap\LOG\Hotfix.log' contains:
> ....
>
> Errors? Do you have access to another system which has installed this update
> more successfully? Perhaps it would show whether the following messages
> were significant?
>
> <extracts>
> > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for product instance : C:\Program Files\Microsoft SQL
> > Server\90\Tools\\Binn\SQLServr.exe
>
> > 07/07/2007 10:01:24.234 Registry: Opened registry key "System\CurrentControlSet\Control\Session Manager"
> > 07/07/2007 10:01:24.265 Registry: Cannot read registry key value "PendingFileRenameOperations"
>
> > 07/07/2007 10:01:27.750 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup
> > Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_S QLEXPR.EXE
> > 07/07/2007 10:01:27.765 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer "
> > 07/07/2007 10:01:27.781 Registry: Cannot read registry key value "Debug"
> > 07/07/2007 10:03:10.890 EXE returned 1332: *** Shared String ID 131332 Not Found ***
>
> (Etc.)
> </extracts>
>
> Does this update require a boot after it? Then. if PendingFileRenameRenameOperations
> can't be written it could explain a repetitive aspect of your symptom, even without
> an obvious error.
>
> Did you find that MSI install log? Have you tried installing the update manually?
> Perhaps then you could specify verbose logging and get even more information
> than whatever it now contains?
>
> Does 131332 mean anything to you? E.g. as some kind of user identification?
>
> My only other idea would be that if those messages concerning registry access
> are significant that you could get better clues about them, indeed better
> information for all of these messages and whatever other diagnostics are
> being captured, by running ProcMon during the install. E.g. that would give
> you more detailed information about why the registry accesses were failing
> and also interleave such registry accesses with the writes to the various
> diagnostics files.
>
> BTW posting in here about failures of just the installs (especially if they still
> happen when an attempt is made to install an update manually),
> is a bit like running down the street chasing a delivery truck
> trying to ask a question about your new appliance... <eg>
>
> Cross-posting to an SQL NG for convenience.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
> > 07/07/2007 10:01:21.250
> > ================================================== ==============================
> > 07/07/2007 10:01:21.359 Hotfix package launched
> > 07/07/2007 10:01:21.421 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:21.453 Registry: Read registry key value "CommonFilesDir",
> > string value = C:\Program Files\Common Files
> > 07/07/2007 10:01:21.468 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:21.484 Registry: Read registry key value "ProgramFilesDir",
> > string value = C:\Program Files
> > 07/07/2007 10:01:21.484 Local Computer:
> > 07/07/2007 10:01:21.515 Target Details: ECHIUM
> > 07/07/2007 10:01:21.578 commonfilesdir = C:\Program Files\Common Files
> > 07/07/2007 10:01:21.734 lcidsupportdir =
> > c:\7dbba67ef7afb366b80bd77806cd\1033
> > 07/07/2007 10:01:21.765 programfilesdir = C:\Program Files
> > 07/07/2007 10:01:21.781 programfilesdir_wow = C:\Program Files
> > 07/07/2007 10:01:21.781 supportdir = c:\7dbba67ef7afb366b80bd77806cd
> > 07/07/2007 10:01:21.796 supportdirlocal = c:\7dbba67ef7afb366b80bd77806cd
> > 07/07/2007 10:01:21.796 windir = C:\WINDOWS
> > 07/07/2007 10:01:21.812 winsysdir = C:\WINDOWS\system32
> > 07/07/2007 10:01:21.812 winsysdir_wow = C:\WINDOWS\SysWOW64
> > 07/07/2007 10:01:21.828
> > 07/07/2007 10:01:21.828 Enumerating applicable products for this patch
> > 07/07/2007 10:01:21.843 Found SQL 2005 Express product definition
> > 07/07/2007 10:01:22.281 Enumeration: Determining QFE level for product
> > instance MSSMLBIZ
> > 07/07/2007 10:01:22.312 Enumeration: Associated hotfix build information not
> > found for the following file: c:\Program Files\Microsoft SQL
> > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.343 Enumeration: Found following QFE level for product
> > instance MSSMLBIZ: 2047
> > 07/07/2007 10:01:22.343 Enumeration: Determining GDR branching Hotfix for
> > product instance MSSMLBIZ
> > 07/07/2007 10:01:22.359 Enumeration: Associated hotfix build information not
> > found for the following file: c:\Program Files\Microsoft SQL
> > Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.406 Enumeration: No GDR branch Hotfix found for product
> > instance MSSMLBIZ
> > 07/07/2007 10:01:22.421 Enumeration: Determining QFE level for product
> > instance SQLEXPRESS
> > 07/07/2007 10:01:22.421 Enumeration: Associated hotfix build information not
> > found for the following file: C:\Program Files\Microsoft SQL
> > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.468 Enumeration: Found following QFE level for product
> > instance SQLEXPRESS: 3042
> > 07/07/2007 10:01:22.484 Enumeration: Determining GDR branching Hotfix for
> > product instance SQLEXPRESS
> > 07/07/2007 10:01:22.500 Enumeration: Associated hotfix build information not
> > found for the following file: C:\Program Files\Microsoft SQL
> > Server\MSSQL.2\MSSQL\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.546 Enumeration: No GDR branch Hotfix found for product
> > instance SQLEXPRESS
> > 07/07/2007 10:01:22.578 Enumeration: Determining QFE level for product
> > instance
> > 07/07/2007 10:01:22.687 Enumeration: Cannot find following key file for
> > product instance : C:\Program Files\Microsoft SQL
> > Server\90\Tools\\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.703 Enumeration: Determining GDR branching Hotfix for
> > product instance
> > 07/07/2007 10:01:22.718 Enumeration: Cannot find following key file for
> > product instance : C:\Program Files\Microsoft SQL
> > Server\90\Tools\\Binn\SQLServr.exe
> > 07/07/2007 10:01:22.718 Registry: Opened registry key
> > "SOFTWARE\Microsoft\Windows\CurrentVersion"
> > 07/07/2007 10:01:22.734 Registry: Read registry key value "CommonFilesDir",
> > string value = C:\Program Files\Common Files
> > 0