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| ms.sqlserver.setup Questions about SQL Server. |
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#1 |
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Hébergeur: |
When installing Sql Server 2005 Developer edition on my windows xp laptop I
am getting the following error for multiple pieces of the application. "The installer has insufficient priveleges to access this directory: C:\Config.MSI. The installation cannot continue. Log on as an administrator or contact your system administrator. The account I am using to do the install is an administrator account. I do not see the directory mentioned on my c drive. I have looked for it before/after/during the install and it has never shown up. I tried creating it myself before the install and this did not work. |
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#2 |
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Hébergeur: |
Hello,
I understand that you encountered the error message "The installer has insufficient priveleges to access this directory: C:\Config.MSI" when installing SQL 2005 developer edition, though you do log on as an admin. If I'm not correct, please let me know. It looks like that the installer program is attempting to extract the installation package to a temporary folder at c:\ and is running into a permissions issue . I am not sure as to how the installer chooses folders for temporary folders, but it might be a good idea to grant appropriate permissions to the installation user to the c: drive and test the installation . You may want to right click the c: drive->Properties->Security, and grant the admin user you log on full control permission. If you have any update, please feel free to let's know. Thank you. Best Regards, Peter Yang MCSE2000/2003, MCSA, MCDBA Microsoft Online Community Support ================================================== Get notification to my posts through email? Please refer to http://msdn.microsoft.com/subscripti...ult.aspx#notif ications <http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx>. Note: The MSDN Managed Newsgroup support offering is for non-urgent issues where an initial response from the community or a Microsoft Support Engineer within 1 business day is acceptable. Please note that each follow up response may take approximately 2 business days as the support professional working with you may need further investigation to reach the most efficient resolution. The offering is not appropriate for situations that require urgent, real-time or phone-based interactions or complex project analysis and dump analysis issues. Issues of this nature are best handled working with a dedicated Microsoft Support Engineer by contacting Microsoft Customer Support Services (CSS) at <http://msdn.microsoft.com/subscriptions/support/default.aspx>. ================================================== This posting is provided "AS IS" with no warranties, and confers no rights. |
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#3 |
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Hébergeur: |
Peter,
The installation user should already have full control to the folder, but I did go and grant full control to the c drive to everyone. I then tried again and received the same error message. Bill "Peter Yang [MSFT]" wrote: > Hello, > > I understand that you encountered the error message "The installer has > insufficient priveleges to access this directory: C:\Config.MSI" when > installing SQL 2005 developer edition, though you do log on as an admin. If > I'm not correct, please let me know. > > It looks like that the installer program is attempting to extract the > installation package to a temporary folder at c:\ and is running into a > permissions issue . I am not sure as to how the installer chooses folders > for temporary folders, but it might be a good idea to grant appropriate > permissions to the installation user to the c: drive and test the > installation . > > You may want to right click the c: drive->Properties->Security, and grant > the admin user you log on full control permission. > > If you have any update, please feel free to let's know. Thank you. > > Best Regards, > > Peter Yang > MCSE2000/2003, MCSA, MCDBA > Microsoft Online Community Support > ================================================== > Get notification to my posts through email? Please refer to > http://msdn.microsoft.com/subscripti...ult.aspx#notif > ications > <http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx>. > Note: The MSDN Managed Newsgroup support offering is for non-urgent issues > where an initial response from the community or a Microsoft Support > Engineer within 1 business day is acceptable. Please note that each follow > up response may take approximately 2 business days as the support > professional working with you may need further investigation to reach the > most efficient resolution. The offering is not appropriate for situations > that require urgent, real-time or phone-based interactions or complex > project analysis and dump analysis issues. Issues of this nature are best > handled working with a dedicated Microsoft Support Engineer by contacting > Microsoft Customer Support Services (CSS) at > <http://msdn.microsoft.com/subscriptions/support/default.aspx>. > ================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > > |
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#4 |
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Hébergeur: |
Hello Bill,
I know the issue persists after you grant full control permission to "everyone" group to drive C:. Though similar issues were resolved by this method, it seems it does not work for your situation. 1. http://www.microsoft.com/technet/sys...s/Filemon.mspx - you plan on using File monitor on WinNT/2K/XP. Extract it and run file monitor. 2. From the option menu, uncheck Capture events. From the Edit menu, click Clear Display 3. Enable Capture events in File monitor tool, and then start install SQL 2005. Once the error occurs, stop capture events. 6. From the File menu in File monitor, click Save As to save the log to a file and then send the file to me for further analysis. You could remove Online from my displayed email address. Also, please get the log files under the folder to me: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG If there is any config.msi file/folder under c:\, please remove them before you try to setup again. This might be a hidden folder, and you may need to enable shown hidder files in Windows Explorer: Open Windows Explorer, click Tools->Folder Options->View, and enable "show hidden files and folders". I'm looking forward to your reply. Thank you. Best Regards, Peter Yang MCSE2000/2003, MCSA, MCDBA Microsoft Online Partner Support ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. ================================================== ==== |
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#5 |
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Hébergeur: |
I followed the directions to get the logs, and this time the install went
successfully. I'm not sure what I did or didn't do this time, but the problem has gone away. Thanks, Bill "Peter Yang [MSFT]" wrote: > Hello Bill, > > I know the issue persists after you grant full control permission to > "everyone" group to drive C:. Though similar issues were resolved by this > method, it seems it does not work for your situation. > > 1. http://www.microsoft.com/technet/sys...s/Filemon.mspx - > you plan on using File monitor on WinNT/2K/XP. Extract it and run file > monitor. > 2. From the option menu, uncheck Capture events. From the Edit menu, click > Clear Display > 3. Enable Capture events in File monitor tool, and then start install SQL > 2005. Once the error occurs, stop capture events. > 6. From the File menu in File monitor, click Save As to save the log to a > file and then send the file to me for further analysis. > > You could remove Online from my displayed email address. > > Also, please get the log files under the folder to me: > C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG > > If there is any config.msi file/folder under c:\, please remove them before > you try to setup again. This might be a hidden folder, and you may need to > enable shown hidder files in Windows Explorer: > > Open Windows Explorer, click Tools->Folder Options->View, and enable "show > hidden files and folders". > > I'm looking forward to your reply. Thank you. > > Best Regards, > > Peter Yang > MCSE2000/2003, MCSA, MCDBA > Microsoft Online Partner Support > > > ================================================== === > This posting is provided "AS IS" with no warranties, and confers no rights. > ================================================== ==== > > > |
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