My voicemail system is on the netwrok but not a member of the domain. I used
to be able to access the interface thru the browser to login. We made a few
changes this week and installed a new firewall. We have an ISA 2006 server.
And I do have the ip address and the server name in the host file. I have
10.* in the bypass proxy for these addresses.

I can access by using the ip address but not the host name city.nupoint.xxx.
I thought maybe it was a simple dns entry but guess i dont get it. To
create an A record it wants the FQDN which is grayed out by default and it is
not a member of the domain anyway. How can I get back the dns name in the
browser? It is either a dns entry or more configuration in the proxy
settings. Any idea with this limited info?

Read inline please.

In news:F79F2CD5-B880-44F4-BD28-88D5BC4B5327@microsoft.com,
COB <COB@discussions.microsoft.com> typed:
> My voicemail system is on the netwrok but not a member of the domain.
> I used to be able to access the interface thru the browser to login.
> We made a few changes this week and installed a new firewall. We
> have an ISA 2006 server. And I do have the ip address and the server
> name in the host file. I have
> 10.* in the bypass proxy for these addresses.
>
> I can access by using the ip address but not the host name
> city.nupoint.xxx. I thought maybe it was a simple dns entry but
> guess i dont get it. To create an A record it wants the FQDN which
> is grayed out by default and it is not a member of the domain anyway.
> How can I get back the dns name in the browser? It is either a dns
> entry or more configuration in the proxy settings. Any idea with
> this limited info?

The thing about Proxy servers is that they do the actual DNS resolution for
the Web browser, so apparently ISA is not resolving the name to the correct
IP, or the server itself is on the wrong side of the proxy.
How did the name get resolved before?
Do you have a zone in the local DNS for the name?
Does ISA use this DNS for name resolution?

Normally, you would just have to add a zone for the FQDN of the internal
hosted server, with a blank (same as parent folder) A record in the zone
with the Internal hosted server's internal IP. But, since you have a Proxy,
and the Proxy resolves the name for the browser which bypasses the DNS
client service, the DNS that the Proxy server uses would have to use a DNS
server that would resolve the name correctly.
If the DNS servers in the DNS Client TCP/IP settings can resolve the name to
the correct IP, add the name to the Bypass proxy list.

--
Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This s

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Yep. i put the dns name in the exceptions of the proxy bypass and it works
great. I had the ip but didnt think about the name. I couldnt figure it out
because I could ping both the ip and name but it just wouldnt resolve. We
will continue to tweak the ISA 2006 settings I guess but fo rnow it is fixed.
Thanks

"Kevin D. Goodknecht Sr. [MVP]" wrote:

> Read inline please.
>
> In news:F79F2CD5-B880-44F4-BD28-88D5BC4B5327@microsoft.com,
> COB <COB@discussions.microsoft.com> typed:
> > My voicemail system is on the netwrok but not a member of the domain.
> > I used to be able to access the interface thru the browser to login.
> > We made a few changes this week and installed a new firewall. We
> > have an ISA 2006 server. And I do have the ip address and the server
> > name in the host file. I have
> > 10.* in the bypass proxy for these addresses.
> >
> > I can access by using the ip address but not the host name
> > city.nupoint.xxx. I thought maybe it was a simple dns entry but
> > guess i dont get it. To create an A record it wants the FQDN which
> > is grayed out by default and it is not a member of the domain anyway.
> > How can I get back the dns name in the browser? It is either a dns
> > entry or more configuration in the proxy settings. Any idea with
> > this limited info?
>
> The thing about Proxy servers is that they do the actual DNS resolution for
> the Web browser, so apparently ISA is not resolving the name to the correct
> IP, or the server itself is on the wrong side of the proxy.
> How did the name get resolved before?
> Do you have a zone in the local DNS for the name?
> Does ISA use this DNS for name resolution?
>
> Normally, you would just have to add a zone for the FQDN of the internal
> hosted server, with a blank (same as parent folder) A record in the zone
> with the Internal hosted server's internal IP. But, since you have a Proxy,
> and the Proxy resolves the name for the browser which bypasses the DNS
> client service, the DNS that the Proxy server uses would have to use a DNS
> server that would resolve the name correctly.
> If the DNS servers in the DNS Client TCP/IP settings can resolve the name to
> the correct IP, add the name to the Bypass proxy list.
>
> --
> Best regards,
> Kevin D. Goodknecht Sr. [MVP]
> Hope This s
>
> ===================================
> When responding to posts, please "Reply to Group"
> via your newsreader so that others may learn and
> benefit from your issue, to respond directly to
> me remove the nospam. from my email address.
> ===================================
> http://www.lonestaramerica.com/
> http://support.wftx.us/
> http://message.wftx.us/
> ===================================
> Use Outlook Express?... Get OE_Quotefix:
> It will strip signature out and more
> http://home.in.tum.de/~jain/software/oe-quotefix/
> ===================================
> Keep a back up of your OE settings and folders
> with OEBackup:
> http://www.oe.com/OEBackup/Default.aspx
> ===================================
>
>
>