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Internal Error when saving or exporting Fireworks files

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Vieux 10/06/2008, 13h07   #1
HollowayScott
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Par défaut Internal Error when saving or exporting Fireworks files

I'm basically getting the problem described by tech article: tn_18872 - when
saving or exporting a file I'm getting an alert box with the message "Could not
complete your request. An internal error occurred."

We are currently running Symantec's Norton Utilities with the AutoProtect
feature turned on on our RM CC3 network. The tech article states that the fix
is to turn autoprotect off however this isn't viable as it is a school network
and Autoprotect is required.

Are there any other fixes/patches available to rectify this problem as it's
causing problems at the moment!

Many Thanks

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Vieux 09/09/2008, 15h25   #2
t9rob
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Par défaut Re: Internal Error when saving or exporting Fireworksfiles

Hi
I have exactly the same problem when I try to save to a network user area.
Saving locally is fine.
There are no permission issues with the network drives and I'm at a loss as to
what is causing the problem.
This issue has only come about after upgrading to Vista.

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Vieux 09/09/2008, 16h42   #3
Murray *ACE*
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Par défaut Re: Internal Error when saving or exporting Fireworks files

My Vista boxes and XP boxes and Mac are all sharing a single network mounted
drive. None have problems writing files to this drive (it's a WD MyBook
World edition Network Attached Drive). What happens when you try?

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"t9rob" <webforumsuser@macromedia.com> wrote in message
news:ga5tfk$2m5$1@forums.macromedia.com...
> Hi
> I have exactly the same problem when I try to save to a network user area.
> Saving locally is fine.
> There are no permission issues with the network drives and I'm at a loss
> as to
> what is causing the problem.
> This issue has only come about after upgrading to Vista.
>


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