Okay here's a basic run down. Running Windows XP with SP2 for a while now. Had
fireworks installed on the admin account and it worked fine on all the
accounts. Then, a few months ago, it started asking for the Keycode activation
again. My dad was the one who installed it and has the only admin account on
the computer. He said he set access for all accounts to be able to use
fireworks. Am I right in my assumption that each account has to enter the
serial number into the program before it will function?? Or is it simply the
access limits set on Fireworks, like my father says. Any would be
appreciated. I have a limited account so if anyone knows of a way to fix it
without having to have an admin account, that would be ful. Otherwise, if
an admin account is needed, that won't be a problem. me please. I don't
understand why the program would work fine, well after the trial period had
expired. The last thing my dad did before the program started this was ran a
full virus scan and got rid of some virus. The fireworks on his account never
did this, even after the virus. The limited accounts were the only ones who had
to re-enter the serial number. please! I have Fireworks CS3 by the way.

Hi Leon,

That sounds like a problem for Adobe customer support.

http://www.adobe.com/support/contact/

--
Linda Rathgeber [PVII] *Adobe Community Expert-Fireworks*
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Yep it sure does lol

can you please explain me how it is a problem for Adobe customer support?