Hello all.

Beginning yesterday, I have not been able to successfully open files in DW8 on
my laptop. I use the Files menu, the one at the lower right corner of the
screen below the CSS menu. When I click on the file, nothing happens. So I
click again and I get an error message:

Title: rundll32.exe
Message content: The instruction at "0x7c910f29" referenced memory at
"0x00000000", The memory could not be "read".

Here's why I think it's my laptop:

When I use the File menu at the top, left of the screen...DW8 opens every file
I ask it to without fault.

Data: I own (the last of this brand that I will ever own) a 2-year-old Dell
XPS laptop (bought new, mind you). I have been warned by friends that the
motherboards in this brand has a tendency to degrade. My friends are
professionals who fix computers for a living. This isn't a rip on the
manufacturer. I really need to know because this is going to necessitate buying
a new machine at a time in which I can not afford to do so. Lately this machine
has been doing funny things, but I need to know from the experts here if anyone
knows the possible root of this problem. I use an external Seagate 160MB USB
hard drive which has served me flawlessly for almost 2 years.

So...is it my high-dollar laptop, Windows XP or some Freak Of Nature that is
providing me with this nonsense?

Please ...

Many thanks!!!

Sincerely,

Wordman

PS - Other than this, I have enjoyed a continued learning experience with web
design and to date all my XHTML and CSS pass the W3C validator...which thrills
me no end.

Wordman-GL wrote:
> Data: I own (the last of this brand that I will ever own) a
> 2-year-old Dell XPS laptop (bought new, mind you). I have been warned
> by friends that the motherboards in this brand has a tendency to
> degrade.

The XPS series is aimed at consumers, not professionals. They do have issues
with motherboards on certain machines in the range (google 'XPS
Motherboard'). For your next laptop, talk to your friends, or buy from the
Dell D- series (different manufacturer, much better quality)

Back to your issue; firstly, remove and replace the memory. If you still
have the problem, run the Dell diagnostics and see if there is any issue
with the hardware - especially test the memory chips. If you can find
similar chips elsewhere (in a friends laptop, for instance) try those out as
well.

If it's the motherboard, then I hope you got a 3-year warranty on it -
otherwise, it might be more cost effective to buy a new laptop. The price
varies by model, though.

Nothing in your message indicates that the external drive could be the
problem - if it was only files on the external drive that wouldn'topen, I'd
be more concerned about it. Note that problems with external drives are
mostly related to blown USB drive controllers - the drive itself is usually
fine.

HTH,

Pete.
--
Peter Connolly
http://www.kpdirection.com
Utah

Pete,

Thanks for confirming my suspicions. The reason I bought this laptop was
because it was the only one at the time that had every feature I wanted.
Previously I owned a Toshiba Satellite (and still do, and it still works fine,
but slow) and was disappointed to find that Toshiba, sony and even HP did not
have all the specs I needed at the time I ordered this Dell XPS. This is what
drives me crazy about computers and software. I wil stick to my refrain,
however and never own another Dell product. This lesson has been crippling and
I will not suffer another.

Will try your suggestions. Thank you for yoru kind and generous .

On closing, anyone have a better laptop (or desktop) vendor to recommend?

Thank you!!!!!!!!!!

Sincerely,

Wordman

Dell is the best in my opinion

Paul Dell would argue with you about that....

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
==================


"Norwichhat" <webforumsuser@macromedia.com> wrote in message
news:g4cr4p$125$1@forums.macromedia.com...
> Dell is the best in my opinion

Norwich,

I used to like mine...until about a year after I bought it. I will never buy another Dell. this thing has proven to be too problematic.

Wordman

Well I still use an Apple Powerbook although I'll definitely be upgrading upon
the next OS release Snow Leopard even though it is supposed to be just
performance enhancements.

This is my second Apple laptop since I switched over shortly after the 10.0
release. I've never had a problem on this side. Whenever I have needed
support, the Apple support has always been top notch.

If I had to go to the Windows side, I'd have to say I've been impressed with
HP as of late. I would probably buy that or a Dell as my second choice.
Toshiba has gone downhill for awhile and while companies like Acer are growing
(mostly due to acquisitions of Gateway/eMachines) I'm still not impressed with
their overall quality.

Lenovo is the best Windows-side provider, I think....

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
==================


"SnakEyez02" <webforumsuser@macromedia.com> wrote in message
news:g4dkr8$s97$1@forums.macromedia.com...
> Well I still use an Apple Powerbook although I'll definitely be upgrading
> upon
> the next OS release Snow Leopard even though it is supposed to be just
> performance enhancements.
>
> This is my second Apple laptop since I switched over shortly after the
> 10.0
> release. I've never had a problem on this side. Whenever I have needed
> support, the Apple support has always been top notch.
>
> If I had to go to the Windows side, I'd have to say I've been impressed
> with
> HP as of late. I would probably buy that or a Dell as my second choice.
> Toshiba has gone downhill for awhile and while companies like Acer are
> growing
> (mostly due to acquisitions of Gateway/eMachines) I'm still not impressed
> with
> their overall quality.
>