Newbie wondering how to have both email and retry printer intervention?

18/07/2007, 19h18

I have been having an issue with a print queue going down. In another
post, I was told about being able to set the printer intervention to
send email when the queue goes down. This works great but I would
like the system to try several times to restart the queue before
sending the email. When I set the retry, I noticed that the system
would no longer email me. Is there a way to have both? There is a
third intervention option to "Run Script" but I do not have enough
Unix expertise to create a script or even know how to go about doing
it. Any is appreciated.

-Thanks

20/07/2007, 15h57

On Jul 18, 1:18 pm, rsine <rs...@stationeryhouse.com> wrote:
> I have been having an issue with a print queue going down. In another
> post, I was told about being able to set the printer intervention to
> send email when the queue goes down. This works great but I would
> like the system to try several times to restart the queue before
> sending the email. When I set the retry, I noticed that the system
> would no longer email me. Is there a way to have both? There is a
> third intervention option to "Run Script" but I do not have enough
> Unix expertise to create a script or even know how to go about doing
> it. Any is appreciated.
>
> -Thanks

What version of UNIX are you using?
Miles

21/07/2007, 00h36

On Jul 18, 11:18 am, rsine <rs...@stationeryhouse.com> wrote:
> I have been having an issue with a print queue going down. In another
> post, I was told about being able to set the printer intervention to
> send email when the queue goes down. This works great but I would
> like the system to try several times to restart the queue before
> sending the email. When I set the retry, I noticed that the system
> would no longer email me. Is there a way to have both? There is a
> third intervention option to "Run Script" but I do not have enough
> Unix expertise to create a script or even know how to go about doing
> it. Any is appreciated.
>
> -Thanks

Can we see the script that you are using now? That would . JB

18/07/2007, 19h18	#1
rsine Messages: n/a Hébergeur:	Newbie wondering how to have both email and retry printer intervention? I have been having an issue with a print queue going down. In another post, I was told about being able to set the printer intervention to send email when the queue goes down. This works great but I would like the system to try several times to restart the queue before sending the email. When I set the retry, I noticed that the system would no longer email me. Is there a way to have both? There is a third intervention option to "Run Script" but I do not have enough Unix expertise to create a script or even know how to go about doing it. Any is appreciated. -Thanks

20/07/2007, 15h57	#2
Miles Messages: n/a Hébergeur:	Re: Newbie wondering how to have both email and retry printer intervention? On Jul 18, 1:18 pm, rsine <rs...@stationeryhouse.com> wrote: > I have been having an issue with a print queue going down. In another > post, I was told about being able to set the printer intervention to > send email when the queue goes down. This works great but I would > like the system to try several times to restart the queue before > sending the email. When I set the retry, I noticed that the system > would no longer email me. Is there a way to have both? There is a > third intervention option to "Run Script" but I do not have enough > Unix expertise to create a script or even know how to go about doing > it. Any is appreciated. > > -Thanks What version of UNIX are you using? Miles

21/07/2007, 00h36	#3
johngnub Messages: n/a Hébergeur:	Re: Newbie wondering how to have both email and retry printer intervention? On Jul 18, 11:18 am, rsine <rs...@stationeryhouse.com> wrote: > I have been having an issue with a print queue going down. In another > post, I was told about being able to set the printer intervention to > send email when the queue goes down. This works great but I would > like the system to try several times to restart the queue before > sending the email. When I set the retry, I noticed that the system > would no longer email me. Is there a way to have both? There is a > third intervention option to "Run Script" but I do not have enough > Unix expertise to create a script or even know how to go about doing > it. Any is appreciated. > > -Thanks Can we see the script that you are using now? That would . JB

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