Is there a method for paying for support from Adobe, wherein a guy would
remote connect to my PC and try to find out why CS3 crashes? Or is the
answer to all crashes, "reinstall Windows and try again?". Eventually CS3
Bridge crashes on all my machines if I have too many files and try to do too
much at once but now my main machine refuses to even start Bridge, even
after a uninstall and reinstall (see previous message).

Thanks for any suggestions.

"just bob" <kilbyfan@aol.com> wrote in message
news:47e041fc$0$84164$742ec2ed@news.sonic.net...
> Is there a method for paying for support from Adobe, wherein a guy would
> remote connect to my PC and try to find out why CS3 crashes? Or is the
> answer to all crashes, "reinstall Windows and try again?". Eventually CS3
> Bridge crashes on all my machines if I have too many files and try to do
> too much at once but now my main machine refuses to even start Bridge,
> even after a uninstall and reinstall (see previous message).

I cannot answer your question regarding paying for connnection support.

I'd suggest the easy things first. Zap your Photoshop preferences. (While
Photoshop is starting, hold down Alt-Ctrl-Shift and answer Yes to the
dialog) If you get Bridge working again, waste the cache and set the
preferences to ignore particularly large files. Finally, how much RAM do you
have? And is it all ok?

"just bob" <kilbyfan@aol.com> wrote in message
news:47e041fc$0$84164$742ec2ed@news.sonic.net...
> Is there a method for paying for support from Adobe, wherein a guy would
> remote connect to my PC and try to find out why CS3 crashes? Or is the
> answer to all crashes, "reinstall Windows and try again?". Eventually CS3
> Bridge crashes on all my machines if I have too many files and try to do
> too much at once but now my main machine refuses to even start Bridge,
> even after a uninstall and reinstall (see previous message).
>
> Thanks for any suggestions.
>

Are you using Vista? I found that when I uninstalled CS3 some garbage was
left behind. I had to download a program from Adobe to completely clean the
previous install from my machine before I reinstalled CS3.

"Pat" <dancing@online.mac> wrote in message
news:13u0qb1bf2ki69e@corp.supernews.com...
>
> "just bob" <kilbyfan@aol.com> wrote in message
> news:47e041fc$0$84164$742ec2ed@news.sonic.net...
>> Is there a method for paying for support from Adobe, wherein a guy would
>> remote connect to my PC and try to find out why CS3 crashes? Or is the
>> answer to all crashes, "reinstall Windows and try again?". Eventually CS3
>> Bridge crashes on all my machines if I have too many files and try to do
>> too much at once but now my main machine refuses to even start Bridge,
>> even after a uninstall and reinstall (see previous message).
>>
>> Thanks for any suggestions.
>>
>
> Are you using Vista? I found that when I uninstalled CS3 some garbage was
> left behind. I had to download a program from Adobe to completely clean
> the previous install from my machine before I reinstalled CS3.


Bridge also needs an update to work correctly in addition to the other
suggestions
I had some issues with CS3 not installing some updates but it had an option
to skip and continue, so I did
so far it seems ok

yes make sure to use the cleaning file for CS3 before re-installs or it
won't re-install or repair
and don't re-install windows if it isn't broken
what a waste of time
cs 3 takes long enough to re-install as it is