I don't know if this is the right group to post to, but I am at a loss
to explain what is happening and how to fix it.

For about 2 years, my company has had email, web hosting, ftp and
domain services with a provider called iPowerWeb. About a year ago we
installed a local server, and in August we transitioned our email to
the local server, via an MX record update, due to strange problems with
the email services. Everything seemed fine at the time, but we started
to notice email wasn't being delivered. The senders didn't get an
error, but we never got the email. Our IT contractor mentioned that
maybe it was being mis-delivered and was on the old iPower server. Sure
enough, everything was there.

I would really like to know several things.
1. What might be causing this?
2. How can I make sure that it doesn't happen again?
3. Is there a local redundancy system that can be incorporated into our
Windows SBS2003 server setup that will keep this from happening?

I don't know much about this type of thing and I don't have the
experience to delve deeply into the workings of the systems, I am more
looking for things to suggest to the IT contractor and to the hosting
provider.

Thanks!

Begin <1159978709.877504.320440@k70g2000cwa.googlegroups .com>
On 2006-10-04, AZGLI <bh325@yahoo.com> wrote:
> I don't know if this is the right group to post to, but I am at a loss
> to explain what is happening and how to fix it.

Email problems? Not really. However...


[snippety]
> I would really like to know several things.
> 1. What might be causing this?

Without the information needed to investigate, I'd guess and say to
look at the MX records first. If there are multiple with the same
precedence it's a tossup where the mail will get delivered.


> 2. How can I make sure that it doesn't happen again?

IFF my guess is right, fix the MX records. How exactly depends on your
needs.


> 3. Is there a local redundancy system that can be incorporated into our
> Windows SBS2003 server setup that will keep this from happening?

I think wrong use of the redundancy mechanism built into the email
delivery protocol might be part in this. Right use might solve it. I
don't know what your setup looks like so I can't comment further on what
it can do--nevermind that windows related questions go best in windows
related groups.


> I don't know much about this type of thing and I don't have the
> experience to delve deeply into the workings of the systems, I am more
> looking for things to suggest to the IT contractor and to the hosting
> provider.

If you don't have the knowledge, you can study to get it, or you can
hire someone that does know the details. Your IT contractor should have
the know-how to investigate this and fix it the right way. They should
be able to if you let them. From here I can't comment further because I
simply don't have the information needed.


--
j p d (at) d s b (dot) t u d e l f t (dot) n l .
This message was originally posted on Usenet in plain text.
Any other representation, additions, or changes do not have my
consent and may be a violation of international copyright law.

Begin <1159978709.877504.320440@k70g2000cwa.googlegroups .com>
On 2006-10-04, AZGLI <bh325@yahoo.com> wrote:
> I don't know if this is the right group to post to, but I am at a loss
> to explain what is happening and how to fix it.

Email problems? Not really. However...


[snippety]
> I would really like to know several things.
> 1. What might be causing this?

Without the information needed to investigate, I'd guess and say to
look at the MX records first. If there are multiple with the same
precedence it's a tossup where the mail will get delivered.


> 2. How can I make sure that it doesn't happen again?

IFF my guess is right, fix the MX records. How exactly depends on your
needs.


> 3. Is there a local redundancy system that can be incorporated into our
> Windows SBS2003 server setup that will keep this from happening?

I think wrong use of the redundancy mechanism built into the email
delivery protocol might be part in this. Right use might solve it. I
don't know what your setup looks like so I can't comment further on what
it can do--nevermind that windows related questions go best in windows
related groups.


> I don't know much about this type of thing and I don't have the
> experience to delve deeply into the workings of the systems, I am more
> looking for things to suggest to the IT contractor and to the hosting
> provider.

If you don't have the knowledge, you can study to get it, or you can
hire someone that does know the details. Your IT contractor should have
the know-how to investigate this and fix it the right way. They should
be able to if you let them. From here I can't comment further because I
simply don't have the information needed.


--
j p d (at) d s b (dot) t u d e l f t (dot) n l .
This message was originally posted on Usenet in plain text.
Any other representation, additions, or changes do not have my
consent and may be a violation of international copyright law.