Helen, I have given up with this program. I have found no getting it to install. Adobe has been especially silent and refused to answer emails. Since both of my systems meet their advertised suggested minimums to run the program, I give up. I have even updated the desktop to 2gig memory and added a 500gig HD. I am running CS2 just fine but will NOT pay the price to upgrade since CS3 will not install and Adobe refuses to answer any emails.

I suggest you get your money back if you can find a human being at Adobe to even talk to about that. If it was a credit card deal, I would suggest reversing the payment and send the non-working piece of junk back to them.

Its bad enough having an expensive lemon on your hands but worse when the lemon provider refuses to even open a dialogue with you.

Regards and good luck.