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31/05/2007, 09h55

The Gobbling Goblin wrote:
> Found this : http://news.bbc.co.uk/2/hi/technology/6704003.stm
>
>
> Spammers have knocked out the e-mail service for many of the customers
> of internet service provider (ISP) Tiscali, the firm has said.
> Users e-mails have not been delivered to their intended recipients as
> other ISPs block e-mail traffic from Tiscali.
>
> Tiscali has not said how many of its 1.8m UK customers are affected by
> the outage which started eight days ago.
>
> It said engineers were "taking urgent action" to block spammers using
> its e-mail service to send messages.
>
> A statement on the Tiscali website read: "We have been targeted by
> spammers using our service, which in turn has meant other ISPs have
> taken measures to block mail sent by Tiscali. This is not affecting
> all delivery addresses. Some mail continues to be delivered as
> normal."
>
> The ISP said it was currently installing new hardware and updating its
> spam filters.
>
> "This work will be complete today. It is likely to take seven to 10
> days for these changes to take full effect across receiving e-mail
> providers."
>
> But some spam experts have expressed surprise that Tiscali has said
> its current problems are the result of spammers.
>
> "There have been major problems in the past," said Richard Cox of
> Spamhaus, a not-for-profit organisation of IT professionals that
> tracks spammers and publishes free real time databases of offending
> addresses used by many big businesses and ISPS.
>
> "Spamhaus is certainly not seeing anything that would justify major
> blocking, unless it is being targeted at one or two specific
> networks."
>
> The organisation uses a network of anonymous e-mail addresses to
> "trap" spam.
>
> "These are on most spammers lists so as soon as spam starts hitting
> those traps we know its happening," he explained.
>
> Spamhaus does not use services such as hotmail, Yahoo or AOL for their
> spam traps so if these alone were being targeted they would not appear
> on the Spamhaus radar.
>
> Mr Cox speculated that the problem could be the result of a technical
> failure at Tiscali, something the ISP denies.
>
> Tiscali advises customers sending important mail to use an alternative
> free email service.
>

Thanks Paul. I have been having a nightmare with this - I don't even
want to think about how much business I lost.

Jez.

31/05/2007, 09h55	#2
Jez Messages: n/a Hébergeur:	Re: OT : For Tiscali users only The Gobbling Goblin wrote: > Found this : http://news.bbc.co.uk/2/hi/technology/6704003.stm > > > Spammers have knocked out the e-mail service for many of the customers > of internet service provider (ISP) Tiscali, the firm has said. > Users e-mails have not been delivered to their intended recipients as > other ISPs block e-mail traffic from Tiscali. > > Tiscali has not said how many of its 1.8m UK customers are affected by > the outage which started eight days ago. > > It said engineers were "taking urgent action" to block spammers using > its e-mail service to send messages. > > A statement on the Tiscali website read: "We have been targeted by > spammers using our service, which in turn has meant other ISPs have > taken measures to block mail sent by Tiscali. This is not affecting > all delivery addresses. Some mail continues to be delivered as > normal." > > The ISP said it was currently installing new hardware and updating its > spam filters. > > "This work will be complete today. It is likely to take seven to 10 > days for these changes to take full effect across receiving e-mail > providers." > > But some spam experts have expressed surprise that Tiscali has said > its current problems are the result of spammers. > > "There have been major problems in the past," said Richard Cox of > Spamhaus, a not-for-profit organisation of IT professionals that > tracks spammers and publishes free real time databases of offending > addresses used by many big businesses and ISPS. > > "Spamhaus is certainly not seeing anything that would justify major > blocking, unless it is being targeted at one or two specific > networks." > > The organisation uses a network of anonymous e-mail addresses to > "trap" spam. > > "These are on most spammers lists so as soon as spam starts hitting > those traps we know its happening," he explained. > > Spamhaus does not use services such as hotmail, Yahoo or AOL for their > spam traps so if these alone were being targeted they would not appear > on the Spamhaus radar. > > Mr Cox speculated that the problem could be the result of a technical > failure at Tiscali, something the ISP denies. > > Tiscali advises customers sending important mail to use an alternative > free email service. > Thanks Paul. I have been having a nightmare with this - I don't even want to think about how much business I lost. Jez.