Thank you very much, David, for your quick answer. I'll try MIMEDefang and
reconfigure sendmail to work with it.
Sorry for the FAQ I posted today.
Regards,
Scorpio.
"David F. Skoll" <dfs@roaringpenguin.com> ha scritto nel messaggio
news:gs2dnTH3V7dbzN7YnZ2dnUVZ_rCdnZ2d@magma.ca...
> Scorpio wrote:
>
>> Thanks in advance, and sorry if this's a FAQ.
>
> It probably is.
>
> You can use MIMEDefang and have a filter_end routine something like
> this:
>
> if (lc($Sender) eq '<costumercare@company.com>') {
> add_recipient('<magic-bcc-address@company.com>');
> }
>
> MIMEDefang is at http://www.mimedefang.org/
>
> (However, you may want to look at a proper ticket-tracking system
> like RT (http://www.bestpractical.com/rt) which provides many more
> facilities above and beyond ad-hoc customer-response systems.)
>
> Regards,
>
> David.