Hi to all,
we're using sendmail as smtp daemon on our company's mail server. Some
employees use a special account configured on their mail client software
(e.g
costumercare@company.com) to answer costumers' requests.
We'd like to feed a database with all sent mail (the sender is obviousely
keept anonymous, since the account used to send mail is the same for all
employees): in order to do this, we asked the employees to add a bcc to a
special mail address. A daemon, running on another server, periodically
reads the mailbox asssigned to the special mail address and elaborates
messages.
The problem is, in the most of answers the employee simply forgets to add a
BCC, so we're searching for a method, or plugin, to make sendmail add
automatically the special BCC address to all mail sent from
costumercare@company.com.
There's a way to do this ? I understand that a such method may be used to
violate employees' privacy, but this is not the case, 'cause it would be
applied only to a non-personal mail account and employees will always be
aware all sent mail 'll be recorded.
Thanks in advance, and sorry if this's a FAQ.
Scorpio.