Not sure what to do next, outside of opening a ticket with Microsoft. The
log you posted shows nothing out of the ordinary. I've installed SQL 2000
on Windows 2003 many times and didn't see this type of behaviour.

--
Tom

----------------------------------------------------
Thomas A. Moreau, BSc, PhD, MCSE, MCDBA
SQL Server MVP
Toronto, ON Canada

"S. Quillen" <SQuillen@discussions.microsoft.com> wrote in message
news:5890C3DA-B37D-4865-8A0E-2E954234D0E8@microsoft.com...
I can't install the SP... when you install SQL server, the service starts
as
part of the installation process, to do initial configuration. That is the
point where the installation fails... since it fails during initial
configuration, the entire install is then backed out. Any attempt to
install
a SP just results in "SQL Server 2000 is not installed"

"Tom Moreau" wrote:

> You should:
>
> 1) Install SQL Server 2000 and ignore the message.
> 2) Immediately install the service pack - 3a or 4. Don't attempt to run
> SQL
> Server before doing this.
> 3) Install the appropriate hotfix.
> 4) Connect to SQL Server as normal.
>
> --
> Tom
>
> ----------------------------------------------------
> Thomas A. Moreau, BSc, PhD, MCSE, MCDBA
> SQL Server MVP
> Toronto, ON Canada
>
> "S. Quillen" <SQuillen@discussions.microsoft.com> wrote in message
> news:FC31CC65-E7C5-4168-B92F-EBDE9EB3F8D5@microsoft.com...
> I'm getting that message and contining past it - the installation
> completes
> (all files are copied) but it fails when it tries to run the service for
> the
> first time, then backs the installation out..
>
> "Tom Moreau" wrote:
>
> > When you install SQL on Windows 2003, you'll get a message that it won't
> > run
> > unless you install at least SQL Server 2000 SP3a. Install the service
> > pack
> > and the post SP3a hotfix, or you can install SP4 and the post SP4
> > hotfix.
> > You won't need to reinstall the OS.
> >
> > --
> > Tom
> >
> > ----------------------------------------------------
> > Thomas A. Moreau, BSc, PhD, MCSE, MCDBA
> > SQL Server MVP
> > Toronto, ON Canada
> >
> > "S. Quillen" <SQuillen@discussions.microsoft.com> wrote in message
> > news:EAEE584F-F754-4780-81B8-BC898A81510C@microsoft.com...
> > Having a problem with a SQL 2000 install on Server 2003, SP1.
> >
> > The server did have SQL installed, to it's D:\ drive, but due to a drive
> > failure, I lost the installation. I do have my data backed up, so I
> > just
> > need to put the application back in place. When I try to do the
> > install,
> > I
> > get the error message about the version being unsupported and move past
> > that.
> > The installation then appears to proceede normally, until it tries to
> > start
> > the services to configure the installation. It then fails - I've posted
> > the
> > sqlstp.log below. There is an error message about a "General Network
> > Error"
> > and there is a Kb article about that, but it relates to the server name
> > being
> > mixed-case, and that is not the problem I'm having.
> >
> > Any or suggestions at all would be appreciated - I'm on the verge
> > of
> > just blowing away the O/S and starting from scratch, but I don't want to
> > unless it's absolutely nessecary.
> >
> > Thanks much in advance.
> >
> > Scottq
> >
> > sqlstp.log
> > -----------------------------------------------------------------------
> >
> > 10:18:39 Begin Setup
> > 10:18:39 8.00.194
> > 10:18:39 Mode = Normal
> > 10:18:39 ModeType = NORMAL
> > 10:18:39 GetDefinitionEx returned: 0, Extended: 0x0
> > 10:18:39 ValueFTS returned: 1
> > 10:18:39 ValuePID returned: 1
> > 10:18:39 ValueLic returned: 1
> > 10:18:39 System: Windows NT Terminal Server
> > 10:18:39 SQL Server ProductType: Standard Edition [0x2]
> > 10:18:39 Begin Action: SetupInitialize
> > 10:18:39 End Action SetupInitialize
> > 10:18:39 Begin Action: SetupInstall
> > 10:18:39 Reading
> > Software\Microsoft\Windows\CurrentVersion\CommonFi lesDir
> > ....
> > 10:18:39 CommonFilesDir=C:\Program Files\Common Files
> > 10:18:39 Windows Directory=C:\WINDOWS\
> > 10:18:39 Program Files=C:\Program Files\
> > 10:18:39 TEMPDIR=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\
> > 10:18:39 Begin Action: SetupInstall
> > 10:18:39 digpid size : 256
> > 10:18:40 digpid size : 164
> > 10:18:40 Begin Action: CheckFixedRequirements
> > 10:18:40 Platform ID: 0xf00
> > 10:18:40 Version: 5.2.3790
> > 10:18:40 File Version - C:\WINDOWS\system32\shdocvw.dll: 6.0.3790.2671
> > 10:18:40 End Action: CheckFixedRequirements
> > 10:18:40 Begin Action: ShowDialogs
> > 10:18:40 Initial Dialog Mask: 0x183000f7, Disable Back=0x1
> > 10:18:40 Begin Action ShowDialogsHlpr: 0x1
> > 10:18:40 Begin Action: DialogShowSdWelcome
> > 10:18:47 End Action DialogShowSdWelcome
> > 10:18:47 Dialog 0x1 returned: 1
> > 10:18:47 End Action ShowDialogsHlpr
> > 10:18:47 ShowDialogsGetDialog returned: nCurrent=0x2,index=1
> > 10:18:47 Begin Action ShowDialogsHlpr: 0x2
> > 10:18:47 Begin Action: DialogShowSdMachineName
> > 10:18:48 ShowDlgMachine returned: 1
> > 10:18:48 Name = DSPCMPDEMA, Type = 0x1
> > 10:18:48 Begin Action: CheckRequirements
> > 10:18:48 Processor Architecture: x86 (Pentium)
> > 10:18:48 Service Pack: 256
> > 10:18:48 ComputerName: DSPCMPDEMA
> > 10:18:48 User Name: Administrator
> > 10:18:48 IsAllAccessAllowed returned: 1
> > 10:18:48 OS Language: 0x409
> > 10:18:48 End Action CheckRequirements
> > 10:18:48 This combination of Package and Operating System allows a full
> > product install.
> > 10:18:48 CreateSetupTopology(DSPCMPDEMA), Handle : 0x14a4298, returned :
> > 0
> > 10:18:48 CreateSetupTopology returned : 0, Handle : 0x14a4298
> > 10:18:48 Topology Type : 1, Return Value : 0
> > 10:18:48 ST_GetPhysicalNode returned : 0, PNHandle : 0x14a42e8
> > 10:18:48 PN_EnumerateEx returned : 0
> > 10:18:48 PN_GetSQLStates returned : 0, SqlStates : 0x80000000
> > 10:18:48 PN_StartScan [0x14a42e8] returned : 0
> > 10:18:48 PN_GetNext [0x14a42e8] returned : 18, Handle: [0x0]
> > 10:18:48 No more items in enumeration.
> > 10:18:48 ReleaseSetupTopology
> > 10:18:48 Named instance limit: 100, quota: 0
> > 10:18:48 End Action DialogShowSdMachineName
> > 10:18:48 begin ShowDialogsUpdateMask
> > 10:18:48 nFullMask = 0x183000f7, nCurrent = 0x2, nDirection = 0
> > 10:18:49 Updated Dialog Mask: 0xbf00037, Disable Back = 0x1
> > 10:18:49 Dialog 0x2 returned: 0
> > 10:18:49 End Action ShowDialogsHlpr
> > 10:18:49 ShowDialogsGetDialog returned: nCurrent=0x4,index=2
> > 10:18:49 Begin Action ShowDialogsHlpr: 0x4
> > 10:18:49 Begin Action: DialogShowSdInstallMode
> > 10:18:50 ShowDlgInstallMode returned: 1
> > 10:18:50 InstallMode : 0x1
> > 10:18:50 End Action DialogShowSdInstallMode
> > 10:18:50 begin ShowDialogsUpdateMask
> > 10:18:50 nFullMask = 0xbf00037, nCurrent = 0x4, nDirection = 1
> > 10:18:50 Updated Dialog Mask: 0x1bf40037, Disable Back = 0x1
> > 10:18:50 Dialog 0x4 returned: 1
> > 10:18:50 End Action ShowDialogsHlpr
> > 10:18:50 ShowDialogsGetDialog returned: nCurrent=0x10,index=4
> > 10:18:50 Begin Action ShowDialogsHlpr: 0x10
> > 10:18:50 Begin Action: DialogShowSdRegisterUserEx
> > 10:18:51 End Action DialogShowSdRegisterUserEx
> > 10:18:51 Dialog 0x10 returned: 1
> > 10:18:51 End Action ShowDialogsHlpr
> > 10:18:51 ShowDialogsGetDialog returned: nCurrent=0x20,index=5
> > 10:18:51 Begin Action ShowDialogsHlpr: 0x20
> > 10:18:51 Begin Action: DialogShowSdLicense
> > 10:18:51 End Action DialogShowSdLicense
> > 10:18:51 Dialog 0x20 returned: 1
> > 10:18:51 End Action ShowDialogsHlpr
> > 10:18:51 ShowDialogsGetDialog returned: nCurrent=0x40000,index=18
> > 10:18:51 Begin Action ShowDialogsHlpr: 0x40000
> > 10:18:51 Begin Action: DialogShowSdCliSvr
> > 10:18:51 DisplaySystemPreReq
> > 10:18:53 ShowDlgClientServerSelect returned: 1
> > 10:18:53 Type : 0x2
> > 10:18:53 End Action DialogShowSdCliSvr
> > 10:18:53 begin ShowDialogsUpdateMask
> > 10:18:53 nFullMask = 0x1bf40037, nCurrent = 0x40000, nDirection = 1
> > 10:18:53 Updated Dialog Mask: 0x1bfc0037, Disable Back = 0x1
> > 10:18:53 Dialog 0x40000 returned: 1
> > 10:18:53 End Action ShowDialogsHlpr
> > 10:18:53 ShowDialogsGetDialog returned: nCurrent=0x80000,index=19
> > 10:18:53 Begin Action ShowDialogsHlpr: 0x80000
> > 10:18:53 Begin Action: DialogShowSdInstanceName
> > 10:18:53 Begin Action: ShowDlgInstanceName
> > 10:18:53 End Action: ShowDlgInstanceName
> > 10:18:53 ShowDlgInstanceName returned : 1
> > 10:18:53 InstanceName : MSSQLSERVER
> > 10:18:53 CreateSetupTopology(DSPCMPDEMA), Handle : 0x14a4860, returned :
> > 0
> > 10:18:53 CreateSetupTopology returned : 0, Handle : 0x14a4860
> > 10:18:53 Topology Type : 1, Return Value : 0
> > 10:18:53 ST_GetPhysicalNode returned : 0, PNHandle : 0x14a42e8
> > 10:18:53 PN_EnumerateEx returned : 0
> > 10:18:53 PN_GetSQLStates returned : 0, SqlStates : 0x80000000
> > 10:18:53 PN_StartScan [0x14a42e8] returned : 0
> > 10:18:53 PN_GetNext [0x14a42e8] returned : 18, Handle: [0x0]
> > 10:18:53 No more items in enumeration.
> > 10:18:53 ReleaseSetupTopology
> > 10:18:53 End Action DialogShowSdInstanceName
> > 10:18:53 begin ShowDialogsUpdateMask
> > 10:18:53 nFullMask = 0x1bfc0037, nCurrent = 0x80000, nDirection = 1
> > 10:18:53 Updated Dialog Mask: 0x1bfc0037, Disable Back = 0x1
> > 10:18:53 Dialog 0x80000 returned: 1
> > 10:18:53 End Action ShowDialogsHlpr
> > 10:18:53 ShowDialogsGetDialog returned: nCurrent=0x100000,index=20
> > 10:18:53 Begin Action ShowDialogsHlpr: 0x100000
> > 10:18:53 Begin Action: DialogShowSdSetupType
> > 10:18:53 Begin Action: Setup Type
> > 10:19:09 SQL program folder: C:\Program Files\Microsoft SQL Server
> > 10:19:09 SQL data folder: D:\Program Files\Microsoft SQL Server
> > 10:19:09 Windows system folder: C:\WINDOWS\system32\
> > 10:19:09 Prog req: 38205, Data req: 34432, Sys req: 182917
> > 10:19:09 Prog avail: 4292216, Data avail: 286032240, Sys avail: 4292216
> > 10:19:09 Prog req vs. avail, 221122, 4292216
> > 10:19:09 Data req vs. avail, 34432, 286032240
> > 10:19:09 Sys req vs. avail, 182917, 4292216
> > 10:19:09 DisplaySystemPreReq
> > 10:19:09 [SetupTypeSQL]
> > 10:19:09 szDir = C:\Program Files\Microsoft SQL Server
> > 10:19:09 szDir = %PROGRAMFILES%\Microsoft SQL Server
> > 10:19:09 Result = 301
> > 10:19:09 szDataDir = D:\Program Files\Microsoft SQL Server
> > 10:19:09 szDataDir = D:\Program Files\Microsoft SQL Server
> > 10:19:09 End Action: Setup Type
> > 10:19:09 Setup Type: Typical (301)
> > 10:19:09 End Action DialogShowSdSetupType
> > 10:19:09 begin ShowDialogsUpdateMask
> > 10:19:09 nFullMask = 0x1bfc0037, nCurrent = 0x100000, nDirection = 301
> > 10:19:09 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> > 10:19:09 Dialog 0x100000 returned: 301
> > 10:19:09 End Action ShowDialogsHlpr
> > 10:19:09 ShowDialogsGetDialog returned: nCurrent=0x400000,index=22
> > 10:19:09 Begin Action ShowDialogsHlpr: 0x400000
> > 10:19:09 Begin Action: DlgServices
> > 10:19:11 ShowDlgServices returned: 1
> > 10:19:11 [DlgServices]
> > 10:19:11 Local-Domain = 3855
> > 10:19:11 AutoStart = 15
> > 10:19:11 Result = 1
> > 10:19:11 End Action DlgServices
> > 10:19:11 begin ShowDialogsUpdateMask
> > 10:19:11 nFullMask = 0x1bdc0037, nCurrent = 0x400000, nDirection = 1
> > 10:19:11 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> > 10:19:11 Dialog 0x400000 returned: 1
> > 10:19:11 End Action ShowDialogsHlpr
> > 10:19:11 ShowDialogsGetDialog returned: nCurrent=0x800000,index=23
> > 10:19:11 Begin Action ShowDialogsHlpr: 0x800000
> > 10:19:11 Begin Action: DlgSQLSecurity
> > 10:19:18 ShowDlgSQLSecurity returned: 1
> > 10:19:18 LoginMode = 2,szPwd
> > 10:19:18 End Action DlgSQLSecurity
> > 10:19:18 begin ShowDialogsUpdateMask
> > 10:19:18 nFullMask = 0x1bdc0037, nCurrent = 0x800000, nDirection = 1
> > 10:19:18 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> > 10:19:18 Dialog 0x800000 returned: 1
> > 10:19:18 End Action ShowDialogsHlpr
> > 10:19:18 ShowDialogsGetDialog returned: nCurrent=0x1000000,index=24
> > 10:19:18 Begin Action ShowDialogsHlpr: 0x1000000
> > 10:19:18 Begin Action: DlgCollation
> > 10:19:18 ShowDlgCollation returned: 1
> > 10:19:18 collation_name = SQL_Latin1_General_CP1_CI_AS,locale_name =
> > Latin1_General,lcid = 0x409,SortId = 52,dwCompFlags = 0x30001
> > 10:19:18 End Action DlgCollation
> > 10:19:18 begin ShowDialogsUpdateMask
> > 10:19:18 nFullMask = 0x1bdc0037, nCurrent = 0x1000000, nDirection = 1
> > 10:19:18 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> > 10:19:18 Dialog 0x1000000 returned: 1
> > 10:19:18 End Action ShowDialogsHlpr
> > 10:19:18 ShowDialogsGetDialog returned: nCurrent=0x2000000,index=25
> > 10:19:18 Begin Action ShowDialogsHlpr: 0x2000000
> > 10:19:18 Begin Action: DlgNetwork
> > 10:19:18 ShowDlgNetwork returned: 1
> > 10:19:18 [DlgServerNetwork]
> > 10:19:18 NetworkLibs = 255
> > 10:19:18 TCPPort = 1433
> > 10:19:18 TCPPrxy = Default
> > 10:19:18 NMPPipeName = \\.\pipe\sql\query
> > 10:19:18 Result = 1
> > 10:19:18 End Action DlgNetwork
> > 10:19:18 begin ShowDialogsUpdateMask
> > 10:19:18 nFullMask = 0x1bdc0037, nCurrent = 0x2000000, nDirection = 1
> > 10:19:18 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> > 10:19:18 Dialog 0x2000000 returned: 1
> > 10:19:18 End Action ShowDialogsHlpr
> > 10:19:18 ShowDialogsGetDialog returned: nCurrent=0x8000000,index=27
> > 10:19:18 Begin Action ShowDialogsHlpr: 0x8000000
> > 10:19:18 Begin Action: DialogShowSdStartCopy
> > 10:19:19 End Action DialogShowSdStartCopy
> > 10:19:19 begin ShowDialogsUpdateMask
> > 10:19:19 nFullMask = 0x1bdc0037, nCurrent = 0x8000000, nDirection = 1
> > 10:19:19 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> > 10:19:19 Dialog 0x8000000 returned: 1
> > 10:19:19 End Action ShowDialogsHlpr
> > 10:19:19 ShowDialogsGetDialog returned: nCurrent=0x10000000,index=28
> > 10:19:19 Begin Action ShowDialogsHlpr: 0x10000000
> > 10:19:19 Begin Action: DialogShowSdLicenseMode
> > 10:19:22 ShowDlgLicense returned: 1
> > 10:19:22 ShowDlgLicense returned: LicenseMode = 2, LicenseLimit = 2
> > 10:19:22 End Action DialogShowSdLicenseMode
> > 10:19:22 Dialog 0x10000000 returned: 1
> > 10:19:22 End Action ShowDialogsHlpr
> > 10:19:22 ShowDialogsGetDialog returned: nCurrent=0x0,index=0
> > 10:19:22 End Action ShowDialogs
> > 10:19:22 Begin Action ProcessBeforeDataMove:
> > 10:19:22 DeinstallStart returned (C:\Program Files\Microsoft SQL
> > Server\MSSQL): 0
> > 10:19:22 End Action ProcessBeforeDataMove:
> > 10:19:22 Begin Action SetToolsComponentSelection:
> > 10:19:22 End Action SetToolsComponentSelection:
> > 10:19:22 Begin Action ProcessComponentSelection:
> > 10:19:22 End Action ProcessComponentSelection