I'm getting that message and contining past it - the installation completes
(all files are copied) but it fails when it tries to run the service for the
first time, then backs the installation out..

"Tom Moreau" wrote:

> When you install SQL on Windows 2003, you'll get a message that it won't run
> unless you install at least SQL Server 2000 SP3a. Install the service pack
> and the post SP3a hotfix, or you can install SP4 and the post SP4 hotfix.
> You won't need to reinstall the OS.
>
> --
> Tom
>
> ----------------------------------------------------
> Thomas A. Moreau, BSc, PhD, MCSE, MCDBA
> SQL Server MVP
> Toronto, ON Canada
>
> "S. Quillen" <SQuillen@discussions.microsoft.com> wrote in message
> news:EAEE584F-F754-4780-81B8-BC898A81510C@microsoft.com...
> Having a problem with a SQL 2000 install on Server 2003, SP1.
>
> The server did have SQL installed, to it's D:\ drive, but due to a drive
> failure, I lost the installation. I do have my data backed up, so I just
> need to put the application back in place. When I try to do the install, I
> get the error message about the version being unsupported and move past
> that.
> The installation then appears to proceede normally, until it tries to start
> the services to configure the installation. It then fails - I've posted the
> sqlstp.log below. There is an error message about a "General Network Error"
> and there is a Kb article about that, but it relates to the server name
> being
> mixed-case, and that is not the problem I'm having.
>
> Any or suggestions at all would be appreciated - I'm on the verge of
> just blowing away the O/S and starting from scratch, but I don't want to
> unless it's absolutely nessecary.
>
> Thanks much in advance.
>
> Scottq
>
> sqlstp.log
> -----------------------------------------------------------------------
>
> 10:18:39 Begin Setup
> 10:18:39 8.00.194
> 10:18:39 Mode = Normal
> 10:18:39 ModeType = NORMAL
> 10:18:39 GetDefinitionEx returned: 0, Extended: 0x0
> 10:18:39 ValueFTS returned: 1
> 10:18:39 ValuePID returned: 1
> 10:18:39 ValueLic returned: 1
> 10:18:39 System: Windows NT Terminal Server
> 10:18:39 SQL Server ProductType: Standard Edition [0x2]
> 10:18:39 Begin Action: SetupInitialize
> 10:18:39 End Action SetupInitialize
> 10:18:39 Begin Action: SetupInstall
> 10:18:39 Reading Software\Microsoft\Windows\CurrentVersion\CommonFi lesDir
> ....
> 10:18:39 CommonFilesDir=C:\Program Files\Common Files
> 10:18:39 Windows Directory=C:\WINDOWS\
> 10:18:39 Program Files=C:\Program Files\
> 10:18:39 TEMPDIR=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\
> 10:18:39 Begin Action: SetupInstall
> 10:18:39 digpid size : 256
> 10:18:40 digpid size : 164
> 10:18:40 Begin Action: CheckFixedRequirements
> 10:18:40 Platform ID: 0xf00
> 10:18:40 Version: 5.2.3790
> 10:18:40 File Version - C:\WINDOWS\system32\shdocvw.dll: 6.0.3790.2671
> 10:18:40 End Action: CheckFixedRequirements
> 10:18:40 Begin Action: ShowDialogs
> 10:18:40 Initial Dialog Mask: 0x183000f7, Disable Back=0x1
> 10:18:40 Begin Action ShowDialogsHlpr: 0x1
> 10:18:40 Begin Action: DialogShowSdWelcome
> 10:18:47 End Action DialogShowSdWelcome
> 10:18:47 Dialog 0x1 returned: 1
> 10:18:47 End Action ShowDialogsHlpr
> 10:18:47 ShowDialogsGetDialog returned: nCurrent=0x2,index=1
> 10:18:47 Begin Action ShowDialogsHlpr: 0x2
> 10:18:47 Begin Action: DialogShowSdMachineName
> 10:18:48 ShowDlgMachine returned: 1
> 10:18:48 Name = DSPCMPDEMA, Type = 0x1
> 10:18:48 Begin Action: CheckRequirements
> 10:18:48 Processor Architecture: x86 (Pentium)
> 10:18:48 Service Pack: 256
> 10:18:48 ComputerName: DSPCMPDEMA
> 10:18:48 User Name: Administrator
> 10:18:48 IsAllAccessAllowed returned: 1
> 10:18:48 OS Language: 0x409
> 10:18:48 End Action CheckRequirements
> 10:18:48 This combination of Package and Operating System allows a full
> product install.
> 10:18:48 CreateSetupTopology(DSPCMPDEMA), Handle : 0x14a4298, returned : 0
> 10:18:48 CreateSetupTopology returned : 0, Handle : 0x14a4298
> 10:18:48 Topology Type : 1, Return Value : 0
> 10:18:48 ST_GetPhysicalNode returned : 0, PNHandle : 0x14a42e8
> 10:18:48 PN_EnumerateEx returned : 0
> 10:18:48 PN_GetSQLStates returned : 0, SqlStates : 0x80000000
> 10:18:48 PN_StartScan [0x14a42e8] returned : 0
> 10:18:48 PN_GetNext [0x14a42e8] returned : 18, Handle: [0x0]
> 10:18:48 No more items in enumeration.
> 10:18:48 ReleaseSetupTopology
> 10:18:48 Named instance limit: 100, quota: 0
> 10:18:48 End Action DialogShowSdMachineName
> 10:18:48 begin ShowDialogsUpdateMask
> 10:18:48 nFullMask = 0x183000f7, nCurrent = 0x2, nDirection = 0
> 10:18:49 Updated Dialog Mask: 0xbf00037, Disable Back = 0x1
> 10:18:49 Dialog 0x2 returned: 0
> 10:18:49 End Action ShowDialogsHlpr
> 10:18:49 ShowDialogsGetDialog returned: nCurrent=0x4,index=2
> 10:18:49 Begin Action ShowDialogsHlpr: 0x4
> 10:18:49 Begin Action: DialogShowSdInstallMode
> 10:18:50 ShowDlgInstallMode returned: 1
> 10:18:50 InstallMode : 0x1
> 10:18:50 End Action DialogShowSdInstallMode
> 10:18:50 begin ShowDialogsUpdateMask
> 10:18:50 nFullMask = 0xbf00037, nCurrent = 0x4, nDirection = 1
> 10:18:50 Updated Dialog Mask: 0x1bf40037, Disable Back = 0x1
> 10:18:50 Dialog 0x4 returned: 1
> 10:18:50 End Action ShowDialogsHlpr
> 10:18:50 ShowDialogsGetDialog returned: nCurrent=0x10,index=4
> 10:18:50 Begin Action ShowDialogsHlpr: 0x10
> 10:18:50 Begin Action: DialogShowSdRegisterUserEx
> 10:18:51 End Action DialogShowSdRegisterUserEx
> 10:18:51 Dialog 0x10 returned: 1
> 10:18:51 End Action ShowDialogsHlpr
> 10:18:51 ShowDialogsGetDialog returned: nCurrent=0x20,index=5
> 10:18:51 Begin Action ShowDialogsHlpr: 0x20
> 10:18:51 Begin Action: DialogShowSdLicense
> 10:18:51 End Action DialogShowSdLicense
> 10:18:51 Dialog 0x20 returned: 1
> 10:18:51 End Action ShowDialogsHlpr
> 10:18:51 ShowDialogsGetDialog returned: nCurrent=0x40000,index=18
> 10:18:51 Begin Action ShowDialogsHlpr: 0x40000
> 10:18:51 Begin Action: DialogShowSdCliSvr
> 10:18:51 DisplaySystemPreReq
> 10:18:53 ShowDlgClientServerSelect returned: 1
> 10:18:53 Type : 0x2
> 10:18:53 End Action DialogShowSdCliSvr
> 10:18:53 begin ShowDialogsUpdateMask
> 10:18:53 nFullMask = 0x1bf40037, nCurrent = 0x40000, nDirection = 1
> 10:18:53 Updated Dialog Mask: 0x1bfc0037, Disable Back = 0x1
> 10:18:53 Dialog 0x40000 returned: 1
> 10:18:53 End Action ShowDialogsHlpr
> 10:18:53 ShowDialogsGetDialog returned: nCurrent=0x80000,index=19
> 10:18:53 Begin Action ShowDialogsHlpr: 0x80000
> 10:18:53 Begin Action: DialogShowSdInstanceName
> 10:18:53 Begin Action: ShowDlgInstanceName
> 10:18:53 End Action: ShowDlgInstanceName
> 10:18:53 ShowDlgInstanceName returned : 1
> 10:18:53 InstanceName : MSSQLSERVER
> 10:18:53 CreateSetupTopology(DSPCMPDEMA), Handle : 0x14a4860, returned : 0
> 10:18:53 CreateSetupTopology returned : 0, Handle : 0x14a4860
> 10:18:53 Topology Type : 1, Return Value : 0
> 10:18:53 ST_GetPhysicalNode returned : 0, PNHandle : 0x14a42e8
> 10:18:53 PN_EnumerateEx returned : 0
> 10:18:53 PN_GetSQLStates returned : 0, SqlStates : 0x80000000
> 10:18:53 PN_StartScan [0x14a42e8] returned : 0
> 10:18:53 PN_GetNext [0x14a42e8] returned : 18, Handle: [0x0]
> 10:18:53 No more items in enumeration.
> 10:18:53 ReleaseSetupTopology
> 10:18:53 End Action DialogShowSdInstanceName
> 10:18:53 begin ShowDialogsUpdateMask
> 10:18:53 nFullMask = 0x1bfc0037, nCurrent = 0x80000, nDirection = 1
> 10:18:53 Updated Dialog Mask: 0x1bfc0037, Disable Back = 0x1
> 10:18:53 Dialog 0x80000 returned: 1
> 10:18:53 End Action ShowDialogsHlpr
> 10:18:53 ShowDialogsGetDialog returned: nCurrent=0x100000,index=20
> 10:18:53 Begin Action ShowDialogsHlpr: 0x100000
> 10:18:53 Begin Action: DialogShowSdSetupType
> 10:18:53 Begin Action: Setup Type
> 10:19:09 SQL program folder: C:\Program Files\Microsoft SQL Server
> 10:19:09 SQL data folder: D:\Program Files\Microsoft SQL Server
> 10:19:09 Windows system folder: C:\WINDOWS\system32\
> 10:19:09 Prog req: 38205, Data req: 34432, Sys req: 182917
> 10:19:09 Prog avail: 4292216, Data avail: 286032240, Sys avail: 4292216
> 10:19:09 Prog req vs. avail, 221122, 4292216
> 10:19:09 Data req vs. avail, 34432, 286032240
> 10:19:09 Sys req vs. avail, 182917, 4292216
> 10:19:09 DisplaySystemPreReq
> 10:19:09 [SetupTypeSQL]
> 10:19:09 szDir = C:\Program Files\Microsoft SQL Server
> 10:19:09 szDir = %PROGRAMFILES%\Microsoft SQL Server
> 10:19:09 Result = 301
> 10:19:09 szDataDir = D:\Program Files\Microsoft SQL Server
> 10:19:09 szDataDir = D:\Program Files\Microsoft SQL Server
> 10:19:09 End Action: Setup Type
> 10:19:09 Setup Type: Typical (301)
> 10:19:09 End Action DialogShowSdSetupType
> 10:19:09 begin ShowDialogsUpdateMask
> 10:19:09 nFullMask = 0x1bfc0037, nCurrent = 0x100000, nDirection = 301
> 10:19:09 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> 10:19:09 Dialog 0x100000 returned: 301
> 10:19:09 End Action ShowDialogsHlpr
> 10:19:09 ShowDialogsGetDialog returned: nCurrent=0x400000,index=22
> 10:19:09 Begin Action ShowDialogsHlpr: 0x400000
> 10:19:09 Begin Action: DlgServices
> 10:19:11 ShowDlgServices returned: 1
> 10:19:11 [DlgServices]
> 10:19:11 Local-Domain = 3855
> 10:19:11 AutoStart = 15
> 10:19:11 Result = 1
> 10:19:11 End Action DlgServices
> 10:19:11 begin ShowDialogsUpdateMask
> 10:19:11 nFullMask = 0x1bdc0037, nCurrent = 0x400000, nDirection = 1
> 10:19:11 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> 10:19:11 Dialog 0x400000 returned: 1
> 10:19:11 End Action ShowDialogsHlpr
> 10:19:11 ShowDialogsGetDialog returned: nCurrent=0x800000,index=23
> 10:19:11 Begin Action ShowDialogsHlpr: 0x800000
> 10:19:11 Begin Action: DlgSQLSecurity
> 10:19:18 ShowDlgSQLSecurity returned: 1
> 10:19:18 LoginMode = 2,szPwd
> 10:19:18 End Action DlgSQLSecurity
> 10:19:18 begin ShowDialogsUpdateMask
> 10:19:18 nFullMask = 0x1bdc0037, nCurrent = 0x800000, nDirection = 1
> 10:19:18 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> 10:19:18 Dialog 0x800000 returned: 1
> 10:19:18 End Action ShowDialogsHlpr
> 10:19:18 ShowDialogsGetDialog returned: nCurrent=0x1000000,index=24
> 10:19:18 Begin Action ShowDialogsHlpr: 0x1000000
> 10:19:18 Begin Action: DlgCollation
> 10:19:18 ShowDlgCollation returned: 1
> 10:19:18 collation_name = SQL_Latin1_General_CP1_CI_AS,locale_name =
> Latin1_General,lcid = 0x409,SortId = 52,dwCompFlags = 0x30001
> 10:19:18 End Action DlgCollation
> 10:19:18 begin ShowDialogsUpdateMask
> 10:19:18 nFullMask = 0x1bdc0037, nCurrent = 0x1000000, nDirection = 1
> 10:19:18 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> 10:19:18 Dialog 0x1000000 returned: 1
> 10:19:18 End Action ShowDialogsHlpr
> 10:19:18 ShowDialogsGetDialog returned: nCurrent=0x2000000,index=25
> 10:19:18 Begin Action ShowDialogsHlpr: 0x2000000
> 10:19:18 Begin Action: DlgNetwork
> 10:19:18 ShowDlgNetwork returned: 1
> 10:19:18 [DlgServerNetwork]
> 10:19:18 NetworkLibs = 255
> 10:19:18 TCPPort = 1433
> 10:19:18 TCPPrxy = Default
> 10:19:18 NMPPipeName = \\.\pipe\sql\query
> 10:19:18 Result = 1
> 10:19:18 End Action DlgNetwork
> 10:19:18 begin ShowDialogsUpdateMask
> 10:19:18 nFullMask = 0x1bdc0037, nCurrent = 0x2000000, nDirection = 1
> 10:19:18 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> 10:19:18 Dialog 0x2000000 returned: 1
> 10:19:18 End Action ShowDialogsHlpr
> 10:19:18 ShowDialogsGetDialog returned: nCurrent=0x8000000,index=27
> 10:19:18 Begin Action ShowDialogsHlpr: 0x8000000
> 10:19:18 Begin Action: DialogShowSdStartCopy
> 10:19:19 End Action DialogShowSdStartCopy
> 10:19:19 begin ShowDialogsUpdateMask
> 10:19:19 nFullMask = 0x1bdc0037, nCurrent = 0x8000000, nDirection = 1
> 10:19:19 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1
> 10:19:19 Dialog 0x8000000 returned: 1
> 10:19:19 End Action ShowDialogsHlpr
> 10:19:19 ShowDialogsGetDialog returned: nCurrent=0x10000000,index=28
> 10:19:19 Begin Action ShowDialogsHlpr: 0x10000000
> 10:19:19 Begin Action: DialogShowSdLicenseMode
> 10:19:22 ShowDlgLicense returned: 1
> 10:19:22 ShowDlgLicense returned: LicenseMode = 2, LicenseLimit = 2
> 10:19:22 End Action DialogShowSdLicenseMode
> 10:19:22 Dialog 0x10000000 returned: 1
> 10:19:22 End Action ShowDialogsHlpr
> 10:19:22 ShowDialogsGetDialog returned: nCurrent=0x0,index=0
> 10:19:22 End Action ShowDialogs
> 10:19:22 Begin Action ProcessBeforeDataMove:
> 10:19:22 DeinstallStart returned (C:\Program Files\Microsoft SQL
> Server\MSSQL): 0
> 10:19:22 End Action ProcessBeforeDataMove:
> 10:19:22 Begin Action SetToolsComponentSelection:
> 10:19:22 End Action SetToolsComponentSelection:
> 10:19:22 Begin Action ProcessComponentSelection:
> 10:19:22 End Action ProcessComponentSelection
> 10:19:22 Begin Action LogSelectedComponents:
> 10:19:22 SQLProg
> 10:19:22 SQLProg\SQLServr
> 10:19:22 SQLProg\SQLServr\
> 10:19:22 SQLProg\SQLServr\SCMDev
> 10:19:22 SQLProg\SQLServr\SCMDev\SCMh
> 10:19:22 SQLProg\SQLServr\SCMDev\SCMX86Lb
> 10:19:22 SQLProg\SQLServr\SCMDev\SCMALb
> 10:19:22 SQLProg\SQLServr\Rs1033
> 10:19:22 SQLProg\SQLServr\RsIntl
> 10:19:22 SQLProg\SQLServr\ActiveX
> 10:19:22 SQLProg\SQLServr\System
> 10:19:22 SQLProg\UpgTools
> 10:19:22 SQLProg\UpgTools\UpgSys
> 10:19:22 SQLProg\UpgTools\ActiveX
> 10:19:22 SQLProg\UpgTools\Res1033
> 10:19:22 SQLProg\UpgTools\ResOther
> 10:19:22 SQLProg\UpgTools\Resld
> 10:19:22 SQLProg\ReplSupp
> 10:19:22 SQLProg\ReplSupp\ReplDat
> 10:19:22 SQLProg\ReplSupp\RepComm
> 10:19:22 SQLProg\ReplSupp\RepNoDk
> 10:19:22 SQLProg\ReplSupp\ActiveX
> 10:19:22 SQLProg\Install
> 10:19:22 SQLProg\System
> 10:19:22 SQLProg\SvrExt
> 10:19:22 SQLProg\SvrExt\
> 10:19:22 SQLProg\SvrExt\SvrExtRs
> 10:19:22 SQLProg\SvrExt\ResIntl