> That's hyperbole, offensive, and unwarranted.

I know you like to stick up for Adobe, Murray. But if you've ever really had
do deal with their support, you'd know it's not hyperbole for a lot of us.

The last time I had to deal with Adobe's support is when purchasing a Font
turned into a 4 day marathon of phone calls and emails back and forth with
them. I avoid them now.

Alas, I still have to deal with MS support, which is horrific and expensive.

I won't get into recent Qwest support issues I've had to deal with...

It's sad (though appreciated) that end-users are the ones that can provide
the best support for each other.

-Darrel