Re: Adobe support?
"Pat" <dancing@online.mac> wrote in message
news:13u0qb1bf2ki69e@corp.supernews.com...
>
> "just bob" <kilbyfan@aol.com> wrote in message
> news:47e041fc$0$84164$742ec2ed@news.sonic.net...
>> Is there a method for paying for support from Adobe, wherein a guy would
>> remote connect to my PC and try to find out why CS3 crashes? Or is the
>> answer to all crashes, "reinstall Windows and try again?". Eventually CS3
>> Bridge crashes on all my machines if I have too many files and try to do
>> too much at once but now my main machine refuses to even start Bridge,
>> even after a uninstall and reinstall (see previous message).
>>
>> Thanks for any suggestions.
>>
>
> Are you using Vista? I found that when I uninstalled CS3 some garbage was
> left behind. I had to download a program from Adobe to completely clean
> the previous install from my machine before I reinstalled CS3.
Bridge also needs an update to work correctly in addition to the other
suggestions
I had some issues with CS3 not installing some updates but it had an option
to skip and continue, so I did
so far it seems ok
yes make sure to use the cleaning file for CS3 before re-installs or it
won't re-install or repair
and don't re-install windows if it isn't broken
what a waste of time
cs 3 takes long enough to re-install as it is
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