Discussion: Exchange Rate Info
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Vieux 12/03/2008, 20h07   #19
Jerry Stuckle
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Par défaut Re: Exchange Rate Info

George Sexton wrote:
> Matt Probert wrote:
>>
>> There is no point in a site conducting transactions in one currency,
>> and displaying the "current exchange rate" into my currency, that
>> information is worthless at best and misleading at worse.
>>

>
> Perhaps for you it's not worth while. Let's face it, the rate your card
> issuer charges isn't going to vary by say more than 2% from the
> published rate. All sorts of consumer and government agencies would be
> ALL over them if they did. As for international transaction charges, if
> your issuer does it, and you put up with it then that's your issue. I
> certainly wouldn't stand for it, particularly for a business.
>


But the exchange rate for exchanging dollars for pounds is different in
the U.S. than it is in the U.K. Here, it's cheaper to buy dollars, but
more expensive to buy pounds than it is in the U.K. And if the customer
is in the U.K, the credit card company is going to go by the U.K. rate.

> A lot of our customers in the UK, are small churches and schools. I
> doubt seriously that most church/school secretaries in the UK are
> intimately familiar with current exchange rates. Giving them a price in
> local currency can them know what the approximate cost is. There is
> a disclaimer at the bottom indicating that charges are billed in US$,
> and the amount shown on their statement will be based on the exchange
> rate set by the card issuer.
>


IHMO a disclaimer at the bottom isn't very good. How often do you read
such disclaimers? Sure, it may be *legally* sound - but it's not
necessarily *customer friendly*. Rather, you should indicate where you
display the price that it is an estimate.

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Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
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