Tina Peters wrote:
>
> "Morgan" <morgan94602@gmail.com> wrote in message
> news:a60826a7-90a6-4ad3-98e0-78e0cf15d4c9@j28g2000hsj.googlegroups.com...
>> On Feb 27, 12:36 pm, Duende <mutb...@gmail.com> wrote:
>>>
>>> try https://manage.opensrs.net/
>>> user: first 8 letters of your domain (opensrsn)
>>> pass: same as yor vdeck or maybe the one you were first given
>>>
>>> --
>>> D?
>>
>> Well, here's what I did -- I got on their livechat line and pretended
>> I was someone new, rather than an existing customer. They were able
>> to give me my login and password (which as NOT the same as my vdeck
>> pw, so no wonder I flailed). I logged in to manage.opensrs.net,
>> changed the domain pointers and then locked down the domain again.
>>
>> Voila !
>>
>> thanks for the suggestions -- it's pretty pitiful that you have to
>> pretend you a new customer to get . Yikes !
>
> You will want to transfer the domain name away from them immediately.
> If you can't get now, think of the mess you'll be in when your
> domain comes up for renewal and you can't get it renewed.
>

Tina's absolutely right. And for heaven's sake, do not transfer the
domain to your new web host. Keep it 100% separate now and always. That
way you've always covered your butt if your web host suddenly vanishes.

Jack